Jobs & Careers


Microcomputer Support Specialist 1

Competition No.: 2022-MSS
Duration: Auxiliary
Salary: $27.43 per hour (2021 Rates) + 12% in lieu of benefits.
Schedule:
Special Notes:
Miscellaneous:
Last Updated: 10/19/22 11:23 AM

Description

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

If you’ve got a winning combination of tech-savvy and customer service know-how, then our Microcomputer Support Specialist 1 opportunity is for you! In this role, you’ll be an IT point person for City of Burnaby employees, setting up hardware and other devices and answering IT related questions. Along with your knowledge of IT, it’s important that you have patience, empathy, and superior communication and customer service skills since you’ll be working with various people from different departments. Responsibilities include using software tools to image computers and install desktop applications, deploying computers and peripherals and ensuring users are set up correctly; replacing components; and remotely shadowing end-user desktops to assist users. Also performing related work as required.

We prefer to have some related experience or an equivalent combination of training and experience. A Driver’s Licence for the Province of British Columbia is also required. You should be well-versed in IT components such as hardware, software applications, communications equipment and workstation operating systems. You’re also eager to learn about different departments and finding solutions for their IT-related needs. You should also have the ability to work well with your colleagues, teammates and customers in all levels of the City.

Hours and shifts are dependent on operational requirements and are scheduled by the department on an as needed basis. We are anticipating ½ day shifts ranging from 1.5 days to 5 days per week and regular hours of work are Monday to Friday between 8:00am – 4:00pm). We are looking for candidates with availability to work close to full time hours for the duration of the project. 

Please apply online. This position will remain open until filled

All external applicants are required to be fully vaccinated for COVID-19 as a condition of hire. External applicants who are not able to obtain a COVID-19 vaccine for a reason related to a personal characteristic protected by the BC Human Rights Code can request an accommodation at any time during the recruitment process. City of Burnaby employees can refer to our COVID-19 Vaccination Policy for City staff.

Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted. Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.





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