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Manager-Rapid Response

Location: Canada
Empl./Engagement Status: Temporary Full Time
Empl./Engagement Duration: 10 months
Closing Date: Post Until Filled

* Job postings close at midnight, Eastern Time Zone (EST)


The Canadian Red Cross Society, a non-profit, humanitarian organization is seeking a Rapid Response Manager to join our Emergency Management Team.  This is a unique opportunity to work with a world recognized brand, shape the culture of the Canadian Red Cross and to put your passion for responding to emergencies and disasters to work for vulnerable people across the world.

Under the direction of the Canadian Red Cross Emergency Management department, the Rapid Response Manager is responsible for deploying at short notice to a variety of leadership deployments across Canada, and potentially into International Operations.

The Rapid Response Manager will be responsible for bringing experience and competency for emergency management leadership into a variety of contexts including natural disasters, epidemic or pandemic operation and non-traditional responses.



Deployments in Various Leadership Capacities to Emergency Contexts:      

Domestic leadership deployments

The Rapid Response Manager may be deployed within Canada as Head of Operations, Deputy Head of Operations, Director Operations, Field Operations Team (FOT) Lead, or Operation Manager and will support large scale operations under the CRC Domestic Disaster Management. Typical deployment length is 3 weeks to 3 months.

Responsibilities include:

  • Assess, launch and/or manage CRC domestic response operations.

  • Support leadership as required to establish a response operation plan and team based on the agreed role of the Red Cross in the operation.

  • Manage CRC volunteers and staff supporting the operation.

  • Ensure a strong team dynamic, with relevant personnel wellness, coordination, and safety measures implemented and followed.

  • Coordinate with internal and external stakeholders.

  • Manage emergency response assets including funds and equipment.


National Disaster Coordination Team or International Operations support and Training Facilitation


  • Support delivery and facilitation of trainings for both the Canadian Red Cross and the broader International Red Cross Movement

  • Support the delivery and facilitation of training programs geared for Indigenous populations or with various levels of government.

  • Support and manage emergency response operations at the National Office.


CRC International leadership deployments

Responsibilities include:

  • Asses, launch, and/or manage Canadian Red Cross and/or Federation response operations.

  • Support National Society affected by disaster

  • Coordinate with internal and external interlocutors

  • Manage assets including funds, personnel and equipment


Home Based Duties:                                                                                       

When not deployed, the Rapid Response Manager will be responsible for supporting projects as assigned, to be completed at a location agreed upon by the supervisor.

Home Based Duties may include but are not limited to the following:

  • Contribute as a Subject Matter Expert to the implementation of projects focused on developing emergency response systems;

  • Participate in Indigenous reconciliation activities occurring in the local geography;

  • Support curriculum development for trainings;

  • Support lessons learned initiatives for both Domestic and International Emergency Management;

  • Manage special projects as requested;

  • Coordinate with external actors and Movement partners as needed;

  • Work on their individual professional development as it aligns to the responsibilities of this position;




  • University degree in relevant subject, preferably in disaster management, international humanitarian studies, project management or equivalent combination of experience and education;

  • Experience managing diverse teams in complex situations;

  • Experience in epidemic or pandemic response operations, an asset

  • Experience working with Indigenous communities and people is an asset;

  • Experience of acting in a senior representational role;

  • Demonstrated experience in building and maintaining internal and external relationships;

  • Experience working with the Red Cross and Red Crescent movement considered an asset;

  • Experience working for non-government organizations in disaster management in Canada is preferred;

  • Experience managing or coordinating complex emergency operations, with consideration for experience in emergency services, fire fighting or other non-humanitarian aid contexts;



  • Ability to harmonise interactions and activities between and among Red Cross and external partners;
  • Ability to identify and analyse the needs of the affected communities and the gaps in existing capacity to respond;

  • Strong people management skills (ability to mentor, motivate, support and lead teams);

  • Problem solving abilities. Capable of decision making and directing others in conditions of uncertainty;

  • Fluent in English (written and oral) required and French is strongly recommended. Additional languages including indigenous language skills is a strong asset;

  • Ability to deliver under tight timelines in ambiguous and challenging environments;

  • Strong communication and analytical skills;

  • Strong computer skills (word, excel, power point).

  • Ability to learn quickly and adapt priorities as required;

  • Knowledge of Canadian Emergency Management Coordination mechanisms, plans, and processes;

  • Knowledge of Red Cross, Red Crescent Movement tools and systems;

  • Knowledge and understanding of minimum standards in humanitarian response and industry best practices;



  • Culture:   aligns to Red Cross organizational values and our mission which is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality

  • Indigenous Cultural Awareness:  Understands the historical impacts experienced by Indigenous families and individuals with a focus on solutions as a vital bridge to reconcilliation and culturally competent service delivery;

  • Relational: Adapts, collaborates and builds relationships, effectively communicates, listens and manages conflict.

  • Operational Management: Knowledge of humanitarian industry and standards, management of resources, security and safety in operations, internal and external coordination, programmatic reporting.

  • Strategic: Strategic decision making, sets goals and direction, critical judgement, solutions focused.



Travel to both emergency and disaster settings on short notice will be frequently required. Field deployments can involve working in environments that are unstable and with unpredictable access to basic services in emergency contexts. If working in a response site, health and safety considerations will be outlined prior to the assignment.  Demonstrated ability to work in stressful and often ambiguous conditions is required. While not deployed, the RRM will work from a home-based office.




Please submit your application here. This position will be posted until filled


The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.


Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.

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