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CO-Information Management

Location: Canada
Empl./Engagement Status: Volunteer
Empl./Engagement Duration: 24 months
Closing Date:

* Job postings close at midnight, Eastern Time Zone (EST)



The CRC is seeking Information Management (IM) Volunteers to support a variety of IM needs and activities. Reporting to the assigned Team Lead, volunteers will be responsible for supporting Information Management initiatives including the Missing Maps Project and by developing tools to improve program delivery and to expand the Canadian Red Cross’ understanding of their data. Volunteers will be assigned to projects and initiatives which may vary over time but which align to their skills, competencies and areas of expertise.  In times of emergency response, IM volunteers may be called upon to support response related IM duties. 



Responsibility 1:  Project Support


  • Create basic mapping products using data collected from CRC mapping activities using a variety of different GIS applications including QGIS , ArcGIS, Adobe Creative Suite and other applications as appropriate.
  • Using external and internal datasets, develop additional IM tools and products to help guide the activities and decisions of CRC’s Canadian Operations team.
  • Cleanse and analyse large amounts of data using excel, R, Python, or SQL (as appropriate) in order to extract key findings and flag situations for further follow up.
  • In collaboration with the IM team, produce IM socialization products, including but not limited to Infographics, reference materials, and presentations/orientations.
  • Support and inform data literacy resources and trainings.


Responsibility 2:  Support to the Missing Maps Project


  • Present resources, materials, and concept of Canadian Red Cross involvement in Missing Maps at events both in-person and virtually.
  • Plan and facilitate mapping events with community participants, partner organizations, and corporate partners.
  • Be trained and available to host mapathons when needed by assisting with room reservations, IT, presentations and materials, etc.
  • Train individuals to map and provide a follow up after events to continue to engage the participants.
  • Actively engage in social media following Red Cross guidelines and take photos of events to support Missing Maps.
  • Improve data quality by implementing validation techniques.


Responsibility 3: Support to Emergency Response


  • Find and analyze reports, assessments, news articles, and other secondary data in order to help inform humanitarian response to disasters.
  • Provide summarized quantifiable information and graphics for internal and external reporting (including detailed situation reports.
  • Create sophisticated mapping products that illustrate the movement of affected households, relief items, and/or that highlight important points of interests to the operation;


Additional duties:

  • Participate in disaster planning, preparation and response as required, including support to international emergencies under the International Federation of the Red Cross Red Crescent (IFRC) umbrella as directed by the Sr. Advisor, Information Management.
  • Participate in any applicable training, orientations or exercises as required.
  • Perform other duties as required.


The incumbent must have the commitment to the Fundamental Principles of the Red Cross Movement and model the core competencies of the CRCS: team excellence, service excellence, accountability and results focused.  

  • This position requires a satisfactory Canadian criminal record check or Enhanced Police Information Check (EPIC).



  • Post-secondary education in a related area (i.e. GIS, computer science, data analysis, etc.) will be considered an asset.
  • Strong understanding and experience in data collection and management.
  • Experience with graphic design and the ability to translate digital information into graphic presentations. Information products are required for different audiences, utilizing a mixture of text, charts, graphs and other visual displays of information to effectively communicate complex information.    
  • Experience with OpenStreetMap including HOT Tasking Manager a strong asset.
  • Experience in data analytics or information management for humanitarian response an asset.
  • Experience with the Red Cross network and international humanitarian work an asset



  • Knowledge of Statistical Software (R in particular) an asset
  • Knowledge of Microsoft Suite of products (Excel in particular) an asset.
  • Knowledge of data visualization tools (Power BI in particular) an asset.
  • Knowledge of SQL and database structure more generally is an asset.
  • Knowledge of machine learning concepts an asset.
  • Knowledge of GIS applications and tools to produce static and web maps preferred.



  • Strong written and verbal communication skills in English required.
  • Strong written and verbal communication skills in French considered a strong asset.
  • Ability to adapt to changing circumstances in a fast-paced environment.
  • Strong attention to detail
  • Ability to collaborate and work within a team
  • Presentation skills an asset



  • The majority of the work is performed remotely in a virtual environment managed by the CRC ;
  • Volunteers provide their own home based work space and equipment which includes:
    • Access to high speed internet
    • An adequate computer to complete IM duties and the relevant accessories
    • A workspace that meets workplace occupational health and safety requirements
  • Arrangements can be made for volunteers to complete work in a local Red Cross office where reasonable
  • If working in a response site, health and safety considerations will be outlined prior to the assignment.
  • Ability to respond during non-traditional hours (i.e. late nights or weekends) and long hours of work in a demanding context.
  • Overnight travel within Canada may be required.

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