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Site Manager (LTC Residence)

Location: Canada
Empl./Engagement Status: Temporary Full Time
Empl./Engagement Duration: 2 months
Closing Date: Posted Until Filled

* Job postings close at midnight, Eastern Time Zone (EST)



Salary Range : $26-$38/hr


Do you want to make a difference with us?


Join the world's largest humanitarian network. Come help and make a difference with the Canadian Red Cross. A unique experience within an organization dedicated to helping the most vulnerable people in Canada and abroad and providing recognized training in health and safety. Your opportunity to be part of the solution with instant impact in the context of the current health crisis.


As a Site Manager, you will supervise a team of CRC General Support Aides in an assigned Long-Term Care (LTC) home. The Site Manager will be an on-site role and will oversee/direct the work of the team to ensure a safe and consistent service delivery plan, recognize and escalate issues, barriers, hardships and strategies for service improvement.  This role will be instrumental to ensure a safe and healthy work environment for the team in compliance with CRC protocols including incident reporting. 


We are anticipating hiring full-time 3-month term positions, with the possibility for extension, for LTC homes within Canada.  


You will enjoy:
:  an organization that is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality

Opportunity: to work with the best and brightest in the non-profit field, in an environment that promotes continuous learning, creativity and collaboration

Flexibility:  alternative work arrangements and paid time off for those “life happens moments”

Meaningful Work:  you will be working front line to support the most vulnerable population during current COVID-19 pandemic.


 In this role you will:

  • Supervise the on-site team of CRC Support Aides working with the resident’s home
  • Liaise with LTC home to ensure needs are identified and gaps are filled with CRC personnel
  • Perform frequent checks in with each employee and end of day debriefings with the team 
  • Document and report on performance indicators of safe and consistent service delivery
  • Identify and collaborate or escalate issues, barriers, hardships and strategies for service improvement and a healthy and safe work environment for the team
  • Ensure compliance with all identified health and safety protocols in collaboration with the Occupational Health & Safety Advisor


 We’re looking for:

  • 4-6 years of experience in a leadership role; experience in client facing work that includes health care setting, emergency or social services.
  • Excellent supervisory skills – caring, compassionate but can also deal with problems/issues and provide support/help.
  • Exceptional interpersonal and communication skills to work collaboratively within a team as well as establishing and managing productive internal and external relationship at various levels.
  • Flexibility to adapt and the ability to manage priorities within changing circumstances.
  • Good self-care practices as this role supports those working in high stress/traumatic environments.
  • Calm under pressure.
  • Fluency (speaking, reading and writing) in English is essential; a second language may be beneficial and fluency in French is highly desirable.


The majority of work will be performed in a fast-paced, changing environment with strict infection control practices, including the requirement to wear PPE.


The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.


Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process

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