Computer Technician - Level 1

Job number: 21-0060P
Employment type: Permanent Full Time
Ville: Montréal
Employment status: open

Description

Computer Technician - Level 1

User support

 

Are you curious and keep up with the latest developments in software, updates and especially with Microsoft? Do you spontaneously like to help office employees and managers by providing them with excellent level one technical support? Are you known for your excellent customer service and your ability to find solutions to problems?  

As an IT Technician - Level 1, you will be part of a team composed of several technicians and will report to the IT Director. You will have to provide support to more than two hundred users, particularly on the Office Suite and Filesite.

The start of your employment will be in teleworking and you will participate in the gradual return of employees and professionals in 2021.

YOUR ROLE

  • As a technical support technician, you will be called upon to, among other things:
  • Provide technical support to users on the Office suite, Elite, etc. ;
  • Provide support, prepare equipment for users and newly hired employees;
  • Ensure updates to users' equipment;
  • Ensure the proper functioning of audiovisual equipment;
  • Participate in IT projects, as defined by Management;

 

REQUIREMENTS

  • Computer training (ACS or DEC)
  • Experience in professional firms such as law, accounting or other firms in a second level software support role.
  • Good bilingual, excellent French writing skill, occasionnal use of English.

 

This position is for you!

Please send us your application now at: cv@groupemontpetit.com specifying the offer number: 21-0060P.

* Please note only candidates meeting the job requirements will be contacted and that interviews will be conducted virtually. We thank you for your collaboration.

 

 





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