SE Health (Saint Elizabeth Health Care) is a social enterprise applying our knowledge, vision and drive to forever impact how people live and age at home, today and into the future. As a not-for-profit organization with Canadian roots and 110 years of expertise, we bring quality excellence and innovation to home care, senior’s lifestyle and family caregiving. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone. In 2019 we were honored to be recognized by Forbes as one of Canada's Best Employers.
Reporting to the Regional Director, with accountability to the funder’s representative, this position is responsible for providing clinical oversight and ensuring high quality delivery of personal care services, to maintain the independence and maximize the abilities of residents in a supportive living environment.
Responsible for the overall management and clinical oversight of a SE Health Supportive Living facility in Edmonton.
- Provides leadership to a multi-disciplinary care team, and ensures contracted services are delivered according to residents’ needs and appropriate regulatory standards.
- Monitors and evaluates standards of care and ensures compliance with organizational policies and external regulations.
- Ensures high quality service delivery through facilitating residents’ occupancy and admission processes, soliciting feedback from residents’, families, and employees, responding to all queries and addressing concerns promptly.
- Manages the annual budget and related financial aspects, including ordering of equipment, supplies, reviewing variances and implementing corrective action.
- Accountable for hiring, scheduling, monitoring, supervising and evaluating the work performance of all front line staff, identifying and addressing discipline and training needs as required in collaboration with Human Resources.
- Builds effective relationships, liaises with, and works cooperatively with funder’s staff, other service providers at the facility, and other stakeholders.
- Participates in the development and implementation of policies and procedures to support operations.
- Pursues and promotes continual learning for self and the care team.
- Represents SE Health on external committees.
- Flexible to work/be available on call after hours and weekends.
- BScN, with current CARNA certification
- CPR Level C
- Certificate in gerontology or health care administration is an asset.
- Highly developed leadership skills, with a minimum of three years’ people management experience, preferably in a supportive living or equivalent environment.
- Previous experience in leading organizational change is preferred.
- Knowledge of relevant legislation (e.g. HPA, NIA, PPIC, OH&S) and best practices.
- Familiarity with employee and labour relations.
- Knowledge of quality and risk management practices.
- Critical thinker, with well-developed analytical, planning and problem solving skills.
- Experience with staff scheduling, planning, budgeting, and other related financial responsibilities.
- Excellent interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
- Excellent verbal/written communication skills.
- Bilingual English/French an asset
Please email your resumes to email@example.com
Saint Elizabeth is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at firstname.lastname@example.org at your earliest convenience.