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SE Careers

Administration

Location: Barrie
Job Code: 15089
Employment Status: Part time
# of openings: 1

Description

This position is located in the Little Lake Seniors Community which features an extensive Regional Community Health Centre and Professional building with comprehensive medical services for the residents of the community and surrounding area, including Family Doctors, Specialists, Minor Surgery, Pharmacy, Laboratory, Physiotherapy, Optometry, Radiology, Geriatric Clinics, Health and Wellness Clinic, Nurses, Nurse Practitioners, etc. 

POSITION SUMMARY:

To serve as the first point of contact to patients/clients within the Primary Care area.  Provide and deliver excellent customer service to all patients, in a professional and orderly manner.  A keen attention to detail and the ability to multi-task are critical to the success of this position.

RESPONSIBILITIES:

  • Provide excellent customer service to all patients registering within the Primary Care area

  • Answer, screen and direct phone calls to all areas in the building

  • Accurately verify patient demographics (Home phone number, alternate phone number, home address, e-mail address) for all patients registering

  • Complete daily routine and repetitive administrative tasks on a pro-active basis

  • Liaise with internal staff and patients to enhance the effectiveness of the Primary Care area

  • Perform a variety of clerical support functions including faxing, sorting and distributing mail and performing cross-functional responsibilities as required

KEY COMPETENCIES:

  • Must be detailed oriented and possess the ability to detect errors and irregularities quickly

  • Excellent verbal and written communication skills, high proficiency in English

  • Multi-task oriented, a quick learner and possess the ability to work well under pressure

  • Professional image and mature approach to customer service

  • Ability to function with minimal supervision

  • Demonstrated ability to handle confidential information in a mature and professional manner

QUALIFICATIONS:

 

  • High School diploma mandatory

  • Medical Office Administration education or equivalent education

  • Strong keyboarding skills

  • Previous experience with Windows based clinic software an asset

  • 3 years of Medical Reception experience in a like environment

About us 

SE Health (previously Saint Elizabeth Health Care)  is a Social Enterprise applying our knowledge, vision and drive to forever impact how people live and age at home. With Canadian roots and 110 years of expertise, SE Health is a not-for-profit charitable organization delivering quality care, innovative solutions and education to people where and when they need it. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone.

  • SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at your earliest convenience. You will also be briefed on the Company’s policies, including its policies regarding human rights, accommodation and the Accessibility for Ontarians with Disabilities Act (“AODA”) during your orientation process




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