This role will oversee and manage the clinical quality performance within our Western Canada supportive living facilities, to ensure adoption of evidence-informed leading practices and adherence to all key clinical standards, including legislative/regulatory requirements. You will be responsible for continuous quality improvement and client satisfaction within these LTC facilities, ensuring optimal performance and achievement of key clinical metrics. You will lead the adoption of specialized programming throughout the facilities (i.e. Eden, Butterfly, etc.) and ensure a thorough understanding of the program objectives amongst all staff. Ultimately, you will work alongside various facility leaders to ensure we are providing world-class quality care that keeps our staff and patients safe and satisfied within their environments.
Quality Monitoring & Continuous Improvement
- Collaboratively develops outcome indicators and program metrics.
- Participates in data collection and analysis, and the subsequent creation of Quality Improvement Plans for all facilities
- Incorporates principles of quality management into all activities and collaboratively identifies and/or participates in the implementation of quality improvement strategies
- Supports site teams in addressing client complaints and corrective action requests
- Monitors risk events and reporting to ensure best practices are implemented and followed
- Actively participates in organizational accreditation initiatives and other audits
- Acts as a resource for the development of practice remediation plans for nurses and unregulated providers
Clinical Support & Consultation
- Provides assessment, support and problem-solving strategies specific to complex and high-risk client and clinical situations.
- Works with the facility leaders to identify gaps in clinical knowledge, practice and resources and leads the identification of solutions
- Keeps clinical knowledge current through current clinical practice, journal articles, conferences and other opportunities and disseminates best practice guidelines as relevant
- Leads the development and implementation of initiatives that contribute to a strong professional practice environment
- Communicates effectively with all levels of staff and management and to positively influence an effective team environment
- Appropriately expands nursing and supportive care knowledge, skills and competencies to meet evolving client care needs
- Works with site leaders to ensure consistent delivery of clinical orientation
- Ensures annual training plans are developed and implemented
- Deploys specialized training for programs as required
- On site mentoring of clinical leaders related to practice issues, as required
- Registered Nurse with current registration with the College of Nurses, is required
- Minimum of five years’ work experience in clinical practice and health services management is required
- Comprehensive knowledge of healthcare/clinical practices within supportive living facilities is preferred
- Demonstrated teaching skills and expertise in preparing effective teaching tools and methods
- Ability to work collaboratively, cross functionally, multi-tasking and working in a fast paced environment, while managing multiple competing priorities
- Experience managing and monitoring remote clinical teams is an asset
- Proven leadership, communication, coaching and project management skills
- Strong writing and presentation skills
Please email your resumes to firstname.lastname@example.org
Saint Elizabeth is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at email@example.com at your earliest convenience.