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SE Careers

Operations Coordinator

Location: Cochrane
Job Code: 16966
Employment Status: Full time
# of openings: 1


About Us:

SE Health (previously Saint Elizabeth Health Care) is a Social Enterprise applying our knowledge, vision and drive to forever impact how people live and age at home. With Canadian roots and 110 years of expertise, SE Health is a not-for-profit charitable organization delivering quality care, innovative solutions and education to people where and when they need it. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone. In 2019 we were honoured to be recognized by Forbes as one of Canada's Best Employers.

Status: Permanent Full Time

Position Summary:

Seeking an Operations Coordinator to support the Administrative and Human Resources requirements for a Seniors Living Facility.


Staffing Related Activities

  • Oversee and participate in advance and last-minute scheduling including inputting all changes to schedules and absence-call information into scheduling software to keep staffing reports up-to-date 
  • Oversee and participate in creation and publication of master rotation and 24 hour schedules
  • Verify all staffing hours for payroll, correspond with corporate payroll department regarding payroll related issues
  • Estimate staffing needs and make recommendations for recruitment needs; aide in the decision-making process as to staff placement
  • Recruitment activities including communication of recruitment needs and meeting with potential candidates to conducting preliminary interviews as requested
  • Orientation activities including participating and leading specific parts of orientation, meeting with each new hire to arrange orientation shifts, developing and explaining schedules, collecting and tracking paperwork and certifications, etc.
  • Support management with HR activities including discussion of HR issues, addressing questions payroll/benefits questions, reviewing staff scheduling requests, etc.
  • Documenting staffing related activities in systems as per organization and funder expectations

Management Support

  • Participate in meetings; create agendas and document minutes as requested
  • Support management with staff communication
  • Collect, track, analyze, prepare and report data as required for organization/funder
  • Compile information required for regulatory audits, including P&P information
  • Troubleshoot IT issues
  • Provide support for presentations
  • Create and edit operations forms

Medical Records/Financial/Contractual Requirements

  • Support medical records requirements for discharged residents
  • Track all added care hours and report them as required for billing purposes
  • Manage petty cash including disbursements, completing balance sheets and submit to corporate accounting
  • Verify invoices for accounts payable processing

Supply Management

  • Order and maintain the stock for medical and office supplies
  • Work with corporate team to arrange for site specific ordering needs
  • Create and send out all shipments


  • HCA certificate preferred
  • Minimum 3 years office/Human Resources experience
  • Strong computer skills (MS Office Suite) and experience with scheduling software
  • Skilled at planning, organizing, and able to juggle multiple priorities
  • Demonstrates diplomacy, teamwork, and adaptability
  • Excellent written and oral communication skills
  • Bilingual English/French would be an asset
  • Experience overseeing work of others and providing direction, mentoring and supporting
  • Experience in a supportive living or long term care environment beneficial but not required

Saint Elizabeth is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at at your earliest convenience

Please apply online

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