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SE Careers

Business Intelligence (BI) Developer

Location: Markham
Job Code: 17105
Employment Status: Full time
# of openings: 1


Position Summary

Are you a digital, data and analytics enthusiast who wants to help shape the future of Digital Health? The health care sector is transforming at a rapid rate, and there has never been a more exciting or important time to revolutionize how health care is delivered. SE Health is relentlessly focused on developing and deploying new and innovative strategies to help drive the company forward. These strategies are backed up by a robust Business Intelligence foundation where decisions and future direction is driven by insights from data and information. If data, analytics, Artificial Intelligence and its impact on the health care excites you, join the team at Saint Elizabeth Health Care and be part of the data driven transformation. We are looking for a Business Intelligence (BI) developer with advanced knowledge of MicroStrategy BI platform / Suite. Reporting to Director, Digital Transformation & Analytics, the successful candidate will be part of a high performing BI team and instrumental in supporting reporting and analytics needs of the organization. You will bring your expertise to help build and deliver MicroStrategy reports, dashboards, scorecards and other data solutions.


Role and Responsibilities

  • Design and develop insight & action driven Reports, Scorecards, Dashboards, Hyper Cards and Mobile dashboards using MicroStrategy
  • Follow best practices to deliver / tune reports and dashboards with optimal performance
  • Understand & document business requirements/ user stories to design analytics solutions to solve business problems, as compared to just taking report requests
  • Rapid translation of business requirements into technical specifications (Data Model mapping, ETL Source-to-Target mapping and transformation, Metric definition, profiling results, reporting hierarchies)
  • Develop database views, tables, cubes, stored procedures and other backend components
  • Develop facts, attributes, hierarchies, KPIs in MicroStrategy
  • Document all design artifacts in JIRA
  • Troubleshoot user reported issues to identify root cause and help develop relevant resolution
  • Provide expertise on MicroStrategy various capabilities for incorporation into the various solutions produced by the team
  • Perform unit and system testing to ensure quality of the produced solutions is as per business requirements
  • Strong accountability, communication skills and is a good team player
  • Maintain business acumen to fulfill the role
  • Perform basic administrative tasks on MicroStrategy servers
  • Train users on using MicroStrategy


Qualifications and Experience

  • Bachelor’s / Master’s degree in Computer Science Degree, Health Informatics, Information Systems, Business Management, or specialized training / certification
  • At least 3 years of database development experience (Microsoft SQL server 2014/2017, MySQL or similar), writing complex SQL queries and tuning
  • At least 3 years of experience developing MicroStrategy reports, dashboards, metrics, attributes, data model, cube design, etc. on MicroStrategy 10.11+/2019/2020
  • Genuine interest in bleeding/leading edge analytics technologies
  • Experience developing and solving Data Warehouse issues
  • Good knowledge / experience on UI related customizations / enhancements in MicroStrategy
  • Strong verbal and written communication skills
  • Self-motivated, ability to take direction and work independently
  • Ability to work well in a team environment
  • Ability to learn quickly
  • Passionate to learn and help make a change in the healthcare industry through innovation
  • Good understanding of data, analytics and business intelligence concepts
  • Attention to detail and produce quality work outputs
  • Knowledge of JIRA and Confluence
  • Great to have
    • Knowledge and hands on experience with SSIS design
    • MicroStrategy customization (SDK) experience
    • Custom visualization
    • Knowledge and experience of other BI platforms, such as PowerBI
    • Experience in developing or using APIs to manage data in MicroStrategy
    • MicroStrategy related certifications
    • Agile based delivery
    • Other development languages/frameworks


About SE Health

SE Health (Saint Elizabeth Health Care) is a social enterprise applying our knowledge, vision and drive to forever impact how people live and age at home, today and into the future. As a not-for-profit organization with Canadian roots and 110 years of expertise, we bring quality excellence and innovation to home care, seniors’ lifestyle and family caregiving. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone.   In 2019 we were honoured to be recognized by Forbes as one of Canada's Best Employers. 

Saint Elizabeth is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at at your earliest convenience.

SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families and our staff.

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