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SE Careers

Project & Communications Manager- Grief and Bereavement in LTC

Location: Markham
Job Code: 18871
Employment Status: Temporary/Contract
# of openings: 1



The Project and Communications Manager-Grief and Bereavement in LTC is a 6-month full-time contract position with the SE Research Centre that will also work closely with the Saint Elizabeth Foundation to position public messaging and communications. In this role, the successful candidate will work to bring the Reflection Room® to Long Term Care (LTC) homes (and potentially other care settings) in the Ontario Health’s Central Region and support internal and external communications outreach about the project. The Reflection Room® project uses the power of storytelling and sharing experiences to engage people in thinking and talking about dying, death, and grief. The Reflection Room® has shown that a space for storytelling can be used as part of a grieving process for people, or as part of remembering, celebrating, teaching, learning, and connecting. The Central Region LTC Planning Table is interested in how the Reflection Room® can address the grief and bereavement experienced by residents, family and staff in LTC during the COVID-19 pandemic.


Activity A: Community Engagement

  • Coordinating with key LTC home stakeholders to organize Reflection Room®  Grief and Bereavement in LTC project kit delivery and set up across the Central Region of Ontario
  • Act as key contact and support for LTC home stakeholders in relation to the Reflection Room® Grief and Bereavement in LTC project kit delivery at their location
  • Liaise with communications teams among key stakeholders to coordinate internal and external messaging about the Reflection Room® Grief and Bereavement project
  • Coordinating the return of Reflection Room® Grief and Bereavement in LTC project evaluation materials
  • Seek new opportunities and collaborations with residential care settings interested in bringing the Reflection Room® Grief and Bereavement in LTC project to their location to address COVID-19 pandemic grief and bereavement 


Activity B: Resource Management

  • Lead in the production, coordination and delivery of Reflection Room®  Grief and Bereavement in LTC project kits, including all materials needed by LTC homes to set up and host the Reflection Room®
  • Planning and scheduling activities according to project timeline, tracking expenses, and coordinating internal meetings as required with project team
  • Prepare project related communication materials for various audiences related to the Reflection Room® grief and bereavement project in LTC, including working drafts of overall project key messaging, social media, public announcements, newsletter content, and media releases for review.
  • Performing other job-related duties as assigned by project team leads



  • Bachelor’s degree in a related discipline from a recognized university
  • Community engagement expertise with minimum of 5 years’ experience working with Long-Term Care or other community-based health settings
  • Strong project management skills and experience working on large scale projects (e.g., 50+ stakeholders,  interdisciplinary etc.)
  • Strong background and demonstrated experience coordinating multi-stakeholder internal and external communications
  • Excellent written communications skills with the ability to adapt information to meet the needs of diverse audiences
  • Demonstrated effective communication, critical thinking, and interpersonal skills.
  • Detail-oriented, accurate, dependable and flexible.
  • Ability to work independently with minimal supervision and collaboratively in a team Strong knowledge and experience in the use of computer software applications, including Microsoft Office programs such as Outlook, Excel, and Word.
  • Candidates with previous experience in communications, community engagement and events management are invited to apply

About Us:
SE Health (Saint Elizabeth Health Care) is a social enterprise applying our knowledge, vision, and drive to forever impact how people live and age at home, today and into the future. As a not-for-profit organization with Canadian roots and 110 years of expertise, we bring quality excellence and innovation to home care, seniors’ lifestyle, and family caregiving. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone. In 2019 we were honored to be recognized by Forbes as one of Canada's Best Employers.

SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families and our staff.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at at your earliest convenience.

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