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Senior Business System Analyst

Location: Markham
Job Code: 23412
Employment Status: Full time
# of openings: 1



SE Health is currently seeking a Senior Business System Analyst (BSA) for our HR/Finance technology division of the Information Services team. This role will provide support to the Enterprise within the HR & Finance functions and will have an opportunity to significantly impact organizational growth and effectiveness through delivering best in class technology solutions.

Engaged in all phases of the application support and development lifecycle, the Senior BSA would be responsible for analyzing challenging production issues, designing, testing, documenting and implementing new solutions for our dynamic customer base in HR & Finance.


  • Work with the team to support, investigate, and resolve production issues in different HR & Finance applications (primarily PeopleSoft HCM application)

  • Work collaboratively with functional areas to identify and document business requirements and obtain client sign off

  • Developing an in-depth understanding of business processes and recommend changes that leverage best usage of the application

  • Analyze current software to identify opportunities to optimize and improve efficiency of business processes

  • Assist in the definition, development, and documentation of business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments

  • Assist in defining project plans, including scoping, scheduling, and implementation

  • Advise on technical issues involving configuration, development, integration

  • Create or update programs and applications according to specifications

  • Establish solid, working relationships with end users, software vendor, and our internal technical team members

  • Lead functional testing efforts for enhancements, fixes and upgrades.

  • Administer critical analysis of test results and deliver solutions to problem areas

  • Research, respond to and resolve inquiries, issues or concerns in a timely manner

  • Test customizations, hotfixes and upgrades, including design of UAT test cases

  • Own accountability of outcomes to internal and external customers.


  • A Computer Science degree or System Analyst diploma, or similar disciplines, preferably in HR/ Finance Technology

  • Minimum 10 years’ experience in systems analyst or similar role in PeopleSoft

  • Exceptional attention to detail with proven analytical and problem-solving abilities

  • Experience in data modeling or architecture

  • Experience working with MS-SQL databases and data structures

  • Strong customer service skills

  • Excellent teamwork and collaboration skills

  • Flexible and adaptable in learning and understanding new technologies & processes

  • Strong written, oral, and interpersonal communication skills

  • Agile methodology and experience in delivery of solutions is strongly preferred

  • Healthcare experience is an asset

About SE Health

SE Health is a not-for-profit social enterprise that shares its knowledge, provides the best care, and helps each client to realize their most meaningful goals for health and wellbeing. Established in 1908 by four pioneering nurses, we have worked with purpose for more than a century to bring hope and happiness, and forever impact how people live and age at home. Today, our 8,000+ team members nationwide provide care in more places and ways than ever before, bringing health to life for over 20,000 Canadians every day. SE Health is honoured to be a three-time recipient of the Canada Order of Excellence and one of Forbes’ Best Employers for 2020.

SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families and our staff.

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19..  Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at  at your earliest convenience.

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