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SE Careers

HR Business Analyst

Location: Ontario
Job Code: 26277
Employment Status: Full time
# of openings: 1


Reporting to the Director, Talent Acquisition, the Business Analyst will play a key role supporting HR operations to achieve overall performance and transition to new or improved HR operational solutions.


  • Collaborate with SME’s and teams on HR project Initiatives and transformational changes

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

  • Supporting ongoing reviews of HR business processes and developing optimization strategies.

  • Maintain business relationship with internal and external stakeholders (including vendors) to ensure successful implementation that enable quality and process improvement for field staff

  • Work collaboratively with internal and external teams to gather requirements, documentation, provide recommendations, implement evidence-based processes/practices, including re-engineering and standardization of processes within operations

  • Support activities and training with business users on new / improved operational processes, deployment of new technologies and applications in support of operational processes

  • Assist with development, update and tracking of project management processes and deliverables (e.g. detailed task lists, project schedule, issue logs, financials, status reporting, ongoing monitoring and reporting)

  • Participate in selection, implementation, and training of new/revised software applications

  • Provide training and advice on the use of information systems and technologies

  • Facilitate and participate in working sessions to elicit functional & non-functional requirements

  • Ensure solutions meet business needs and requirements.

  • Staying up-to-date on the latest process and IT advancements to automate and modernize systems.

  • Participate in process and quality improvement methodologies such as FMEA, Value Stream Mapping, Root Cause Analysis etc.

  • Performing user acceptance testing.


  • Post-secondary education is required with a degree in Business or Human Resources, is preferred (equivalent education and experience will be considered)

  • Minimum 3-5 years of creating Business Requirements (user stories), Use Cases and Functional Specification documents preferable in a Human Resources environment

  •  Minimum 3-5 years’ experience working with HR Systems (such as Taleo, Oracle and Peoplesoft) to co-design, and test modifications

  • Excellent communication, business analysis, problem solving, interpersonal and organizational skills

  • Strong facilitation skills to elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, task and workflow analysis

  • Knowledge of business, operations, and information management

  • User engagement and the ability to build and maintain strong working relationships with key cross-functional stakeholder management

  • Project Management Profession (PMP) certification is an asset

  • Ability to effectively apply principles of adult learning

  • Ability to apply and follow Agile project Management principles and tasks 

  • Familiar with process and quality improvement methodologies

  • Familiar with agile delivery model or keen passion to adapt to agile delivery model

  • Intermediate to advanced skills in MS Office applications, including Word, Excel, Visio and Outlook

  • Experience with Microstrategy, Tableau or other business intelligence tools is an asset

  • Previous experience training both face-to-face and virtually an asset

  • Ability to quickly learn a variety of software applications

  • A strong team work orientation and ability to effectively interact with cross-functional teams

About Us:

At SE, we love what we do.  Every day, we bring hope and happiness to clients, homes, and communities across Canada.  We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing.  We’re a great place to work, and we hope you’ll join our team

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at  at your earliest convenience.

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