The Program Manager provides support to the SE Future of Aging Social Impact team. In this capacity, the Program Manager supports the planning, execution and ongoing management of the Social Impact model and infrastructure (operations and administration), as well as specific Social Impact projects the team undertakes, including communications, public engagement and identifying innovative solutions to pressing societal challenges related to older adults and aging.
Activity A: Project management
- Guide projects from start to finish -- from idea generation to strategy development, drafting project plans to execution and scaling.
- Conduct environmental and market scans by reviewing grey literature.
- Lead and participate in the conceptualization of proposals/reports and taking a lead role to generate content for proposals/reports
- Coordinate activities involved in implementation of specific projects/project management
- Identify and anticipate implementation challenges and proactively addressing them
- Develop and update productivity and collaboration tools to support the team
- Supporting the team to operationalize the Future of Aging Social Impact team model and infrastructure
Activity B: Communications/Public Engagement
- Act as a key contact for the SE Future of Aging Social Impact team, managing internal and external communications (newsletter, website, events, social media, etc.), coordinating meetings
- Use innovative communications strategies and tactics to raise awareness of SE’s social impact work and thought leadership.
- Stay on top of communications trends/best practices.
- Support the preparation of project reports and outputs.
- Prepare presentation and workshop materials.
- Conduct presentations on select components of a project, proposal or results.
- Interview key informants and coordinate communications.
- Facilitate meetings using creative engagement methods.
Activity C: Stakeholder relationship management
- Engage internal and external stakeholders as directed by the supervisor.
- Collaborate with stakeholders to co-create content.
- Identify partners for collaboration.
- Master’s degree focused on health, innovation and/or management
- 3-5 years’ experience in professional or project management related to communications, public engagement, aging or innovation
- Experience in human centric design and experience in housing development would be significant assets.
- Guided by desire to achieve a meaningful impact and work in a mission driven organization.
- Strong project/program management skills. Previous experience preferably related to health and/or aging.
- Excellent relationship management and customer services skills. Professional yet collegial.
- Ability to work independently with minimal supervision and be strong team player.
- Can-do attitude, willingness to learn new skills and take initiative, but also knows when to seek clarification or direction on sensitive or key issues. This is key.
- Strong verbal and interpersonal communications skills with the ability to build rapport with diverse people, including multiple levels of the organization, external stakeholders, vendors and cross-functional teams. Facilitation skills are required.
- Strong written communications skills with demonstrated evidence of business writing and editing.
- Critical thinker and ability to solve problems and issue resolution.
- Ability to multitask, manage tight deadlines and shift gears within a changing environment.
- Flexibility, creativity and the ability to work in a dynamic work environment.
- Detail-oriented and dependable. Performance driven, accountable for results.
- Experience with digital communications, content creation and storytelling are assets.
- Knowledge of collective impact network is an asset.
- Strong MS Office skills, especially PowerPoint and MS Word, and general competence with web-based computer applications; comfort with project planning and/collaboration tools would be an asset (e.g., Miro, Jam Boards, Trello, etc.)
This is a hybrid role and would require travel to our Markham office on an as needed basis
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.
In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.
SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at email@example.com at your earliest convenience.