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SE Careers

Clinical Practice Coach

Location: Toronto
Job Code: 31351
Employment Status: Full time
# of openings: 1



As a member of the Service Delivery Centre (SDC) leadership team reporting to the Regional Director, The Clinical Practice Coach ( RN) will provide clinical leadership and expertise for Registered Nurses (RNs) and Registered Practical Nurses (RPNs) practice using a coaching, mentoring, and quality improvement approach. The key responsibilities and deliverables of this role include: coaching visits, education and competency assessment, orientation and onboarding of new staff, chart audits, and quality improvement.  You will deliver on client, employee, operational and clinical performance to promote, sustain and maintain excellence in client care and professional practice. This clinical and professional practice leadership role supports the SDC to ensure that person and family centred, quality, and safe care is delivered by engaged nurses.  Further, you will be part of Saint Elizabeth’s professional practice leadership team (e.g., Advanced Practice Consultants, Clinical Practice Resource Team) to advance our vision of care excellence.


Education and Learning Process

  • Lead the clinical orientation and preceptorship of new staff.
  • Review Nursing Practice Questionnaires (NPQ) and develop personalized Learning Plans.
  • Educate, assess, develop, and maintain clinical skills and competencies for individual nurses and ensure appropriate skill mix for service delivery.
  • Maintain accuracy of employee clinical competency profiles.
  • Implement annual education plan; track and report on completion rates.
  • Plan and execute annual clinical skill day events to facilitate re-evaluation of nurse’s performance and continual competency.
  • Participate in knowledge transfer activities that support the introduction and utilization of clinical knowledge tools and evidence-informed practices.

Quality Service Delivery

  • Conduct coaching visits with staff in the home or clinic for the purpose of influencing/monitoring/ maintaining / improving quality of care, interpreting clinical standards of practice, and providing coaching/staff development.
  • Provide 1:1 and/or group practice-based clinical coaching and feedback.
  • Conduct general and specialty chart audits identifying, planning, implementing and evaluating improvement initiatives based on analysis of results. 
  • Utilize results from chart audits, observation visits and other sources of evidence to identify gaps in practice (either for individual nurses or regionally).  Develop, implement, and evaluate continuous quality improvement plans.
  • Work collaboratively with the RD, SDC leadership team, Clinical Practice Resource Team (CPRT), and Advanced Practice Consultants (APCs) to improve clinical quality outcomes and define improvement activities that result from analysis of data from formal reports.
  • Actively participate in Saint Elizabeth’s broader Clinical Support Network supporting organizational quality and clinical excellence.


  • A Registered Nurse (RN) designation required.
  • A Bachelor of Science in Nursing required.
  • Member in good standing with the College of Nurses of Ontario required.
  • A strong generalist clinical nursing background required.
  • A minimum of one year community nursing experience required.
  • A minimum of 2 years adult education experience preferred.
  • Membership with RNAO preferred.
  • Additional education/training in principles of adult learning and/or coaching preferred.
  • Additional certifications in clinical specialty areas an asset i.e. CNA certification.
  • Demonstrated commitment to ongoing professional development.
  • Alignment with Saint Elizabeth’s values and core leadership competencies.
  • Excellent interpersonal and verbal/written communication skills.
  • Outcome –oriented and demonstrated ability to achieve desired results.
  • Ability to thrive in a fast paced environment, with multiple competing priorities.
  • An advocate for, and ability to effectively manage change.
  • Ability to take initiative and work independently as a collaborative team member by building positive relationships.
  • Comprehensive knowledge of the organization’s programs and services.
  • Strong computer skills including power point, excel, MS Word and other programs.
  • Experience with mobile technologies i.e. tablets, smartphones.
  • Flexibility in work hours and assignments, days and evenings as needed.
  • A vehicle and valid driver’s license and ability to travel with in the Toronto & York region.
  • Additional duties and responsibilities as assigned.
  • This role covers the Toronto & York Region – East York, Richmond Hill & Markham area.

About SE Health

At SE, we love what we do.  Every day, we bring hope and happiness to clients, homes, and communities across Canada.  We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at at your earliest convenience

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