Competition No: 2025-093
Duration: Regular Full Time
Salary: $4,865 – 5,060 – 5,270 – 5,491 – 5,719/month (2024 Rates)
Schedule: 70 hours bi-weekly; Monday to Friday from 8:00 AM – 4:45 PM (Nine-Day Fortnight)
Special Notes: Subject to Note ‘T’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement
Last Updated: 3/25/25
As employees, we joined the City to make a difference in the community. The Burnaby Promise sets out the responsibilities of every employee, every day, in every decision we make. It describes the standards that every employee should strive to meet when interacting with Burnaby residents, external and internal clients, and City colleagues. It gives us the tools to check our actions, particularly in times of conflict or challenge. When every employee lives by the Principles and Commitments in this document, we will collectively create a City we all want to be in, that fosters employee engagement, strengthens our relationships, and better serves our community through service excellence.
This position works in the Emergency Planning organizational unit. This is varied and moderately complex clerical work requiring a good functional knowledge of procedures and policies of the Risk and Emergency Management Division. An incumbent assists with providing support to both the Risk, Insurance & Claims and the Disaster and Emergency Management sections and assigned department staff. Responsibilities include collecting, assembling, analyzing, interpreting and summarizing research and data from a variety of sources; preparing reports, recommendations and plans concerning risk, insurance and claims, disaster and emergency management, and business continuity management; liaising with a variety of internal and external contacts on disaster and emergency management and business continuity initiatives; corresponding with claimants and City employees regarding claims; and, preparing and facilitating emergency preparedness education and outreach. Further duties include maintaining departmental documents, files and records (e.g. claim records, disaster response and recovery plans); coordinating the departmental volunteer program; data entry; assisting with disaster and emergency response call-outs; answering the telephones; maintaining databases and/or related websites; scheduling, copying, faxing, and other regular office administration tasks. Performs related work as required.
Qualifications include completion of Grade 12 preferably including or supplemented by courses in commercial subjects and bookkeeping plus considerable related experience as a Clerk 2; or an equivalent combination of training and experience. The ideal candidate will have knowledge and experience with insurance and claims management; the Incident Command System; emergency operations centres; disaster and emergency management training and exercise coordination; volunteer management. The ideal candidate will possess strong organizational, communication and documentation skills, be self-motivated and able to work independently with minimal supervision, be proficient with all MS Office programs and the Internet for the purpose of research and maintaining records. Experience with ERP systems such as SAP is an asset. The ideal candidate will also have both strong interpersonal skills and exceptional customer service skills. The successful candidate will also demonstrate the ability to set up and produce moderately complex reports, lists, records, and documents required in the daily operations of the Risk and Emergency Management Division.
Please apply online by April 3, 2025.
We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.
Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.