The Galt’s vision (www.galtmuseum.com) is to be the heart of our community. Our dynamic energy is the spark for curiosity, compassion, and connection. Our mission is our community-centred approach and our commitment to reflecting the world around us, deepening the sense of belonging for our communities. If these values and vision are integral to your career path, then we want to hear from you! We are currently seeking an experienced Operations Manager who will be responsible for the management of earned revenue programs, visitor services, and building maintenance at Galt Museum & Archives and Fort Whoop-Up. This is a terrific opportunity to showcase your talents and join a dedicated team of professionals who care deeply about preserving and promoting the cultural heritage of southwestern Alberta.

The Opportunity:

Reporting to the CEO/Executive Director, you will work in collaboration with all functional areas of the Galt organization to promote a positive, engaging image of the museum and Fort Whoop-Up. As our successful candidate, you will  have overall responsibility for assuring that facility rentals, Galt Museum and Fort stores, visitor services and the museum environment delivers optimal service to staff, guests, and community stakeholders. This position also assists the finance team and CEO/Executive Director with financial oversight, ensuring financial functions are performed effectively and in alignment with City policy. This position also performs in an acting capacity for the CEO/Executive Director, during periods of absence.

People and Process Responsibilities:

Your successful people skills will be the foundation for your recruitment, training, and supervisory responsibilities, as well as for fostering teamwork, providing feedback, mentorship, and successfully resolving issues when they arise. In addition to this, you will also have other general HR responsibilities, regarding time/payroll approvals and routine administrative procedures.

Services and Financial Responsibilities:

You’ll use your seasoned business and financial acumen to develop methods and research products that result in increased profits for revenue generation, while also ensuring alignment with the values in our strategic plan. Your analytical skills will be needed to assess profitability by preparing monthly profit and loss statements and statistical reports, and in reviewing rental fees and service standards to ensure they stay competitive in the marketplace. You will also administer our CRM software and collaborate with other City departments to ensure effective customer experience in bookings and sales.  

Museum Environment Management:

You’ll use your experienced general management skills to ensure a safe, pleasant and well-maintained environment inside and on the grounds of the museum and fort for our visitors. This will include supervision of our seasonal Grounds Attendant and janitorial services, as well as liaising with other City departments to maintain an aesthetically appealing environment.

Your professional skillset and experience:

• A minimum of 5 years’ related experience within a museum or similar public venue setting; related experience within a governmental or university museum or gallery, considered an asset

• Strong analytical ability

• Successful supervisory and recruitment experience, with basic understanding of supervision within a unionized environment; specific experience managing museum or gallery front-of-house teams, considered an asset

• Knowledge of computer systems, and software including CRM software, and accounting applications (as required)

• Basic understanding of Generally Accepted Accounting Principles

• Retail management experience, with experience in retail initiatives within a values-based strategic plan

• Excellent written and oral communication skills

• Ability to communicate well at all levels of the organization and external public

Salary range:  $84,493.50 to $105,651; commensurate with experience

We also offer an attractive and flexible benefits package, and development opportunities.

For further information on this opportunity, please contact:

Dr. Sarah Newstead, CEO/Executive Director of the Galt Museum by email at:  sarah.newstead@galtmuseum.com

Qualified candidates are invited to submit their resume with cover letter, online at:  www.lethbridge.ca/careers

Closing Date:  Monday, March 31, 2025, at 11:59 p.m.

All applicants are thanked in advance for their interest. Only individuals selected for interviews will be contacted.

Civic Admin Association