Position Description

Admissions Officer
Department/Faculty Student Services - Registrar's Office
Home Campus (Location) Surrey Main - Surrey, BC
Employment Duration Permanent
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Kwantlen Polytechnic University (KPU) is more than just a place to learn; it's a university powered by the people who live and work here—students, staff, and faculty alike. As one of BC’s Top Employers, we strive to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning. Join us today and transform your future!

Competition ID:  3904
Internal Closing Date: February 21, 2025
External Closing Date: Open Until Filled
# of Openings: 1
*Salary Information: 9 - BCGEU Pay Grid - $30.34 to $33.88 per hour
Employment Type: Permanent Full Time
Workplace Type: Hybrid
Travel Frequency: Occasional travel between campuses is required.  
Employee Group: Support Staff (BC General Employees Union)  
Days of Work (BCGEU): Monday, Tuesday, Wednesday, Thursday, Friday  
Hours of Work (BCGEU): 8:30am-4:30pm  
Hours per Week (BCGEU): 35  
 

 
JOB OVERVIEW:  ADMISSIONS OFFICER
 
Reporting to Coordinator, Admissions and Transfer, this position is responsible for evaluating applications, transcripts and supporting documentation for admission and transfer credit in accordance with established policy and articulation agreements.  Advise faculty, staff and students regarding resources and provide information regarding KPU admissions and transfer policies and procedures.  Maintain resources such as the Transfer Articulation Module in Banner Student.  Maintains resource library of reference materials for the processing of transfer credit.  Provides support to the Coordinator, Admissions & Transfer Credit as well as the Transfer Credit Coordinator.
 

EDUCATION AND EXPERIENCE

  • Successful completion of an undergraduate bachelor’s degree. An applicable combination of education and experience may be considered. 
  • Minimum 4 years of recent experience working in an admissions, transfer credit and/or enrolment service position within a Registrar’s Office.

QUALIFICATIONS

  • Demonstrated working knowledge of KPU programs as well as policies and processes relating to current application, admission and transfer processes.
  • Demonstrated experience and working knowledge of BC transfer system and transfer credit articulation processes.
  • Demonstrated experience assessing secondary and post-secondary transcripts for admission and transfer credit.
  • Demonstrated ability to communicate effectively in English, both verbally and in writing, with prospective and current students, faculty and staff across the organization. 
  • Formal training and/or extensive acquired knowledge of Banner Student system at an intermediate/advanced level, or a similar student information system.
  • Demonstrated ability to deal patiently and effectively with a diverse range of people and situations.
  • Demonstrated ability in dealing with sensitive situations that call for the use of diplomacy and tact in the delivery of information and explanations.
  • Demonstrated proficiency at an intermediate level with complex database systems such as Excel and Access.
  • Demonstrated customer service experience in a fast-paced work environment involving multiple demands.
  • Demonstrated ability to handle confidential information appropriately. 
  • Demonstrated experience in planning and presenting training activities
  • Demonstrated ability to work independently, exercise good judgment and demonstrate initiative.
  • Demonstrated organizational skills, including the ability to set priorities and meet deadlines.
  • Demonstrated aptitude for exacting and precise work.
  • Demonstrated proficiency with Microsoft Word at an Intermediate level.
  • Minimum of 40 WPM keyboarding skills with a high degree of accuracy.
  • Demonstrated knowledge of basic math.

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Salary Information

Annual salary increases are based on hours worked and anniversary dates

Please note: As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more! Note: eligibility requirements apply, benefits may vary if the position is temporary or part-time.

Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards.


Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at talentacquisition@kpu.ca.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.

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