Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Advancement and Alumni Engagement (AAE) serves to further Simon Fraser University’s mission of advancing a more inclusive and sustainable future through world-class research, teaching and community engagement. We develop lifelong relationships with donors and engage our community of more than 180,000 alumni through meaningful programs and services. AAE is responsible for the solicitation, acceptance and administration of all donations to SFU.

About the Role

The Associate Director, Advancement, Information Services leads and oversees the development and operationalization of business analysis and information systems solutions to ensure the effective operation of the Advancement and Alumni Engagement Department, including that needed to support effective data management and hygiene, report design, process automation and data analysis. The role advises on and identifies business solutions for a range of advancement services, programs and initiatives essential to achieving SFU's fundraising and alumni engagement goals and objectives. The position oversees and leads the design, implementation and specification documentation of custom and ad hoc reports, processes and systems to optimize the use of information technology systems to ensure department effectiveness and efficiency. Additionally, the role leads process reviews involving complex tasks and workflow analyses, and oversees the development, implementation, automation and monitoring of processes and related functional specifications. The role serves as a resource and liaison for advancement and enterprise Systems staff across the university at the direction of the Senior Director, Information Services and Data Governance to ensure departmental requirements and priorities are addressed in overall University systems planning and backfill the role of the Senior Director as required.

Full Job Description 

Qualifications

Bachelor's degree in Computing Science or related discipline and seven years related experience including experience advanced business analysis, working with enterprise level applications in a large, complex and dynamic fundraising environment, or an equivalent combination of education and experience.

• Proficient in fundraising database management systems (i.e., Blackbaud CRM, Salesforce, Raisers Edge, RENXT).
• Proficient in SQL query language and report writing tools – including Tableau and Power BI.
• Proficient in the use of data analysis and extraction techniques.
• Excellent technical documentation skills.
• Experience managing multiple projects and deadlines in a dynamic work environment.
• Knowledge about working with Engaging Networks and Vanilla Soft or similar software platforms used to support fundraising activities including online donations and calling centre processes.
• Proficiency in leading and facilitating business process assessments and driving continuous improvement initiatives.
   

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

• 4 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Off-campus tuition reimbursements and professional development funds*
• And more! View our benefits brochure

*Prorated for part-time employees

Additional Information

The hybrid work arrangement requires regular personal presence in the Burnaby office.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.