Guided by The Next - A Strategic Plan for Seneca Polytechnic , we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.
Reporting to the Manager of Enterprise Software Solutions the Intermediate Service Support Analyst provides Seneca’s team (ITS, administration, and faculty) with technical service support related to technology and organizational landscape that involves service support leveraging specialized technical platform-ServiceNow. The role will oversee the day-to-day administration of the ServiceNow platform, ensuring optimal performance, reliability, and security.
Development
Support
Strategy and Planning
Projects
Qualifications
Education
Experience
Skills
Notes:
A skills assessment test may be administered during the recruitment process.
As part of our commitment to dismantling barriers to success, Seneca may consider applicants with an equivalent combination of education and experience.
Job Details
External Posting Date: October 22, 2024
External Closing Date: Posted Until Filled
Pay Range: Payband J - $42.56 - $49.34 (Start rate: $42.56)
Hours: 37.5 hours per week + OT as required
Work Type: Hybrid
Shift: Monday to Friday (9:00 AM - 5:00 PM)
Ideal Start Date:
End Date:
Job Type: Full-time, Permanent
Note: As part of our pre-employment process, we validate employment and education credentials at the time of an offer. For professor positions, we require copies of official transcripts directly from the issuing institution or credential evaluation from World Education Services (WES) or International Credential Assessment Service (ICAS). However, we recommend that candidates gather any supporting documentation (e.g., unofficial transcripts, scan of credentials) in advance to support their applications in the event that they are successful in the hiring process.
Seneca is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.
None of this happens without the exceptional employees of Seneca – the faculty, support staff and administrators – who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.
We are proud to be building the equitable Seneca, and welcome applications from candidates who can contribute to the diversity of lived experiences, perspectives, and approaches. Joining Seneca means being part of an inclusive community working hard to dismantle barriers to access, student success, and employee potential. Learn more about how we are building an equitable Seneca
Seneca is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Upon request, accommodation will be provided in all parts of the application and hiring process. If you require accommodation, please contact jobs@senecapolytechnic.ca.