Intermediate Business Analyst
Department/Faculty Information Technology Services
Location Newnham Campus
ID 5684
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 Join the Renewed Seneca, The Next Seneca.

Guided by The Next - A Strategic Plan for Seneca Polytechnic , we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.


Position Summary

The Intermediate Business Analyst (IBA) provides business process and systems proficiency in relation to ERP and college business activity and information technologies. The IBA interactively works across functional areas with the service provider and business stakeholders to define the current and planned business processes, detailing the needs assessment and translating business requirements into measurable technology specifications. Facilitates work group sessions, and through business process analysis, identifies and evaluates processes for improvement opportunities and maps new processes, prioritizes and catalogs business requirements. 

Responsibilities

Planning and Analysis

  • Analyze existing systems and integration with corporate ERP (PeopleSoft HR) system, identifying opportunities for improvement and issues with corrective actions.
  • Initiate interactions with internal and external business stakeholders to plan process definition, collecting efforts to identify, recommend, and design system changes to meet current and future needs.
  • Facilitate work groups with business owners, stakeholders, and system users to maximize the effectiveness of adopting new systems and system changes.
  • Examine client requirements to ensure information is complete and alternatives are available. Define the objective and scope of projects and build detailed functional specifications.
  • Provide effective subject matter expertise to identify future business practices and recommend system functionality.
  • Present the design to the client and, upon client approval, work with the client team to implement the solution.
  • Work closely with the Manager of Enterprise Software Solutions to plan and implement system changes as per business requirements.

Project Requirements Management

  • Define and document detailed requirements at all phases of work, including a traceability matrix to track the relationship between requirements, system design, test cases, and deliverables, ensuring comprehensive coverage and adherence to specifications.
  • Work directly with the internal HR Technology team to review and collect business requirements, processes, and recommendations to meet user needs and system requirements, ensuring documentation contains measurable clarity.
  • Work with PeopleSoft developers' team to implement technical changes to the HR system and review results.
  • Complete detailed and complex system functional specifications for reports, interfaces, conversions, modifications, customizations, and extensions.
  • Ensure updates and changes to application configurations meet change management and security specifications.
  • Successfully  deliver on new or changed functional specifications and application user-level configurations.
  • Document testing scenarios, test scripts, testing issues, resolutions, and UAT support, and collaborate with the project team to meet timelines and escalate risks.

Quality Management

  • Participate in quality reviews of team deliverables and ensure adherence to standard project and business analysis methodology. 
  • Create appropriate test cases to ensure planned functionality meets business requirements of relevant areas within the institution.
  • Effectively manage risks, anticipate challenges, investigate, and make recommendations that may have cross functional impact.

Project Delivery Training Support

  • Work with Organizational Change Management, business owners, and identified training support staff.
  • Support business process training, including current updates to training materials, documentation, and coordinate/deliver training in various formats.
  • Maintain flexibility of project methodology where required between waterfall, agile, hybrid.

Qualifications

Education

  • Post-Secondary Credential in Computer Science, Business Administration, Management Information Systems, or an equivalent combination of education and experience.
  • ERP Functional Analyst / Business User Certification, Business Analyst Certification is preferred. 

Experience

  • Minimum of five (5) years practical work experience in a Business Analyst role with primary emphasis on PeopleSoft HR systems analysis and programming.
  • Experience in configuring with any of the PeopleSoft modules– Core HR, Workforce administration, Base Benefits, Time and Labor, Absence Management and Canadian Payroll. 
  • Experience in integration of functional and technical enhancements.

Skills

  • Investigative, research, analytical and problem-solving skills.
  • Ability to manage multiple demands, competing priorities, meeting deadlines.
  • Sound business analysis and integration knowledge and best practices.
  • Very good knowledge of structured analysis and prototyping techniques and principles and the ability to adapt them to changing requirements, and knowledge of PS Query and SQL scripting.
  • Experience with MS Office tools, Project, Visio, analytical reporting tools.
  • Well-developed interpersonal, customer service and communication skills (verbal and written) to interact effectively with multi-cultural/racial/able students, staff and the public are required.

Note:  A skills assessment test will be administered during the recruitment process.

Job Details

External Posting Date: August 09,2024
External Closing Date: Until Filled
Pay Range: Payband J - $42.56 - $49.34 (Start rate: $42.56)
Hours: 37.5 hours per week (OT as required)
Work Type: Hybrid
Shift: Monday to Friday (9:00 AM - 5:00 PM)
Ideal Start Date: 6/24/24
End Date:
Job Type: Full-time, Permanent

Note: As part of our pre-employment process, we validate employment and education credentials at the time of an offer. For professor positions, we require copies of official transcripts directly from the issuing institution or credential evaluation from World Education Services (WES) or International Credential Assessment Service (ICAS). However, we recommend that candidates gather any supporting documentation (e.g., unofficial transcripts, scan of credentials) in advance to support their applications in the event that they are successful in the hiring process.

Seneca Polytechnic at a Glance

Seneca is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without the exceptional employees of Seneca – the faculty, support staff and administrators – who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.

Our Commitment

We are proud to be building the equitable Seneca, and welcome applications from candidates who can contribute to the diversity of lived experiences, perspectives, and approaches. Joining Seneca means being part of an inclusive community working hard to dismantle barriers to access, student success, and employee potential.  Learn more about how we are building an equitable Seneca

Accessibility

Seneca is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Upon request, accommodation will be provided in all parts of the application and hiring process. If you require accommodation, please contact  jobs@senecapolytechnic.ca.

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