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Customer Service Representative
Department Recreation and Culture
Pay Range Starting at $17.90 per hour
Position ID 8218
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Job Details:
Part-Time 

Posting Status:
Open to all current Town of Oakville employees and external applicants.

Closing Date:
Applications for this position must be received at oakville.ca by 11:59 pm on December 31, 2024.

This posting is for current and future opportunities and will be filled on an as needed basis. Applications will be considered for any openings that become available between now and December 31, 2024.

This is a part-time position, working various hours, to a maximum of 24 hours per week. Day, evening and weekend positions available.

Job Responsibilities:

This position is responsible for providing customer service duties at the facility reception desk including assistance with:

  • Pass and membership sales

  • Program Registration

  • Facility Rentals

  • Using both CLASS and POS systems

  • Providing information to customers and potential customers both over the phone and in person

Qualifications:

  • Excellent communication, interpersonal and customer service skills are critical.

  • Previous experience working in a customer service related environment.

  • Experience working with computers, including Microsoft Office Suite (Word, Excel, Power Point, Outlook) as well as previous experience working with Xplor Recreation would be an asset.

  • Successful candidates, who are new hires and/or who have not performed in this position previously, will be required to provide a satisfactory criminal record check, with vulnerable sector screening, dated within the last 30 days as a condition of employment.

DATED: July 1, 2024

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

 We thank all applicants and advise that only those selected for an interview will be contacted.

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