What we offer

In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide   development opportunities; 
• Three Weeks paid annual vacation days, increasing with years of service; 
• Four (4) paid personal days; 
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching; 
• Health and dental benefits; 
• Employee and family assistance program; 
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount.

Make a difference 

Are you passionate about construction, within Envelope and Roofing construction projects, and looking for an opportunity to work with an organization that is dedicated to improving the lives of residents from diverse backgrounds?  If this sounds like your ideal career, then Toronto Community Housing is the place for you!  We are searching for a collaborative and strategic team player who enjoys working in a dynamic and energetic environment.  In this role, you will get to work with internal and external partners to manage construction projects for retrofit and renewal in residential buildings. 

The Program Supervisor will administer, coordinate, design and deliver construction and maintenance services/solutions to clients. The successful candidate will support the Business Unit(s) in the effective delivery of 24/7/365 Demand Services requests, planned maintenance, preventative maintenance and construction programs in a multi-disciplinary environment. The Envelope and Roofing unit is responsible for all planned and demand repairs to the building envelopes and roofs throughout TCHC’s portfolio. 

What you’ll do 

• Plan, coordinate, implement and inspect planned, preventative and emergency maintenance and construction programs 
• Provide recommendations in assessing operating systems by replacing/extending life cycle and/or reducing/mitigating potential damages in life cycle of building components 
• Prepare, evaluate and execute service proposals (e.g. RFP, quote, contract review, etc.) of construction, preventative, and demand service requests for clients on an on-call 24/7 basis 
• Establish client communication protocols, financial reporting mechanisms, progress updates, scheduling and work activities to meet/exceed contract obligations 
• Mitigate risks to client’s assets through establishment of proven service standards 
• Assist staff and clients in providing business operation performance reports 
• Maintain quality assurance standards 
• Supervise multi-disciplinary vendors’ pool, including performance evaluations, site inspection, service procurement and delivery strategies from concept to completion 
• Coordinate with various departments within TCH to successfully implement assignments
• Recommend, implement and evaluate corporate vendor management policies and procedures 
• Coordinate all aspects of service delivery and staff deployment 
• Participate in Joint Health and Safety Committee (JHSC) meetings and/or other committees as required 
• Participate in Health and Safety compliance, workplace accident and injury investigations and reporting 
• Manage ongoing project communication to all parties including progress meetings and presentations to stakeholders 
• Prepare and/or review project budgets including profit projections, tracking, adjusting and reporting on profits and costs   anomalies, and reconciling costs for quarter/year end 
• Provide and recommend approaches on program /project budgets to Program Manager or designate 

What you’ll need 

• University Degree or College diploma in related technical field (Architectural/Building Sciences) or equivalent work experience in Building Science/Architectural and or Project Management 
• Professional designations in Professional Engineer (PE), BSSO, Ontario Building Envelope Council (OBEC) an asset 
• CET, MAATO and OAA designations an asset
• 3-5 years of proven job-related experience 
• Strong technical and legislative knowledge with experience in contract administration, tender preparation and development and monitoring of budgets
• Ability to work on small to large scale projects and multiple projects within a program-based environment 
• Sound working knowledge of Occupational Health and Safety Act, Residential Tenancies Act, Ontario Building Code,  Fire Code, local By-Laws and other related legislation
• Experience supervising staff would be considered an asset 
• Possesses strong influential skills and the ability to analyze and evaluate complex problems provide solutions and recommend alternatives
• Possesses proficient skills in computer applications such use of Microsoft Word, Project and Excel
• Excellent communication skills both oral and written 
• Excellent customer service skills and experience in providing respectful service 
• Flexibility to attend evening meetings with clients, and travel to different work sites 
• Valid G driver's license and access to a vehicle

What’s next 

Once you apply, we’ll review your resume and contact you if your skills and experience match the qualifications for the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks. 

Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.

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