What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:
 

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year.
• Fitness membership discount;

Hybrid Job: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

Reporting to the Manager, Strategic Planning and Stakeholder Relations, the Business Planner develops and supports initiatives, and manages projects that further Toronto Community Housing’s strategic goals in a manner that supports TCHC's tenant focused culture. They are responsible for coordinating a variety of projects, ranging from the delivery of TCHC’s Strategic Plan, to administration of the Policy Management Framework, to special projects involving company-wide process changes. They are responsible for coordinating and tracking shareholder and service manager requirements. They are responsible for identifying emerging problems and proposing solutions to senior management and the executive team. The work environment is fast-paced and collegial, and the Business Planner is expected to be solution-focused and collaborative, and to exercise sound judgment at all times.

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

What you’ll do

Develop and implement strategic initiatives:

• Plan, co-ordinate, communicate, monitor, and report on the implementation of strategic initiatives
• Ensure initiatives are delivered in accordance with internal, shareholder, or other requirements
• Consult with teams across business units as appropriate
• Develop, project manage and support review of organizational performance by senior management: review and analyze performance measurement results and progress updates on divisional work
• Develop recommendations to improve business processes
• Advice on improvements of performance measures and reporting as appropriate
   

Provide support for managing and overseeing relationships with key stakeholders, including the City of Toronto and TSHC:

• Consult and collaborate with other business units and executive leadership as appropriate to gain their feedback on key stakeholder initiatives
• Project manage the delivery of key internal change projects stemming from City of Toronto policy changes or Council motions, including changes to policies, procedures, business processes and other changes related to the relationship with TSHC
• Manage emerging issues and support compliance with the governing agreements with TSHC
• Build relationships with TSHC staff to collaborate on joint projects and coordinate with external stakeholders and internal divisional leads
   

Plan and co-ordinate with other divisions to review, update and create new policies and procedures for the business of the corporation and, where SP unit is the policy owner or subject matter expert, plan, co-ordinate, communicate and monitor the implementation of policies, protocols and procedures including any changes:

• Project manage and oversee the work of staff to support the organization to develop and implement new and revise existing policies as necessary
• Consult with relevant internal and external stakeholders on the development of new and review of existing policies
• Where the Strategy unit is the policy owner or subject matter expert, supervise staff who plan, co-ordinate, communicate and monitor the implementation of policies, protocols and procedures.
• Collaborate with Strategic Communications and Learning & Organizational Development to develop an implementation plan for newly developed policies
• Develop reports, papers, briefing notes, and presentations for internal use and to communicate to stakeholders:
• Create reports for the executive leadership team and Board of Directors on matters including policy, strategic planning, performance measures, evaluation, strategic initiatives and other areas and provides advice and expertise to the Strategy unit to improve its Board reporting
• Write reports for the board as required         
   

What you’ll need

• Post-secondary education in Business Administration or other relevant field (e.g. Public Policy, Commerce, Law, Communications, Social Sciences)
• A graduate degree in business administration or other relevant field is preferred (e.g. Public Policy, Commerce, Law, Communications, Social Sciences)
• 5-7 years of experience (work or co-op) in a large public corporate environment in one or more of the following areas: policy analysis or development, performance measurement systems, strategic planning, creation and monitoring of accountability systems
• Proficiency with computerized business applications including word processing, spreadsheet, presentation and database software applications
• Proven ability to analyze and interpret data, prepare reports and statements
• Proven ability to interact effectively with and engage a variety of stakeholders including: staff, tenants, business partners and community groups
• Excellent project management, conflict resolution and organizational skills
• Excellent oral and written communication skills and presentation skills
• Working knowledge of Toronto Community Housing’s operations, policies and procedures and relevant legislation that is applicable to Toronto Community Housing
   

What’s next

Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include an interview, written/practical test, and reference check.

INDS