Personal Support Worker

Position Details

Posting #:  33983
Department:  Emergency
Employee Type:  Regular, Part Time
If Temporary, Number of Weeks:  
Union:  CUPE
Openings Remaining:  1
Reason for Posting:  This is a new position.

Schedule

Work Days:  Monday to Sunday, Holidays
Time of Day:  Days, Nights
Shift:  12 hour
Shift Start:  7:00, 19:00 Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites:  Charlton Campus (Hamilton Downtown)

Application Dates

Opening Date: 02/04/2026
Closing Date: 09/04/2026  Applications must be received online by 12:00 midnight on the Closing Date

Position Description

UNIT PROFILE:
St. Joseph’s Healthcare Hamilton’s Charlton Campus has the busiest emergency department in Hamilton, with greater than 60,000 Emergency Room visits per year. The Emergency Department provides early access to care for patients from a widespread area extending from the Haldimand-Norfolk region to the Niagara Peninsula. We are dedicated to providing the best care for patients and any time and committed to serving the most marginalized and needy members of our community.

POSITION SUMMARY:
Under the supervision of registered nursing staff, the Personal Support Worker will be integrated in the unit’s model of care to provide direct quality personal care to patients.

QUALIFICATIONS:
• Minimum Grade 12 Education and successful completion of a 1-year diploma program as a Certified Personal Support Worker
• Current Basic Cardiac Life Support certification 
• GPA and CPI certification preferred 
• Previous PSW/Customer Service experience preferred
• Demonstrated verbal and written communication skills
• Record of good attendance 
• Assisting patients to meet their basic physical, social, psychosocial and emotional needs in accordance with their plan of care
• Provides personal care to patients including assistance with activities of daily living, personal hygiene, nutritional needs, toileting, lifts and transfers utilizing a respectful and caring manner/demeanor
• Maintains documentation of patients’ activities of daily living on flowsheets (Dovetale) and reports to registered staff and changes in patient condition
• Engages with patient/client that aligns with a patient family centered care philosophy 
• Works collaboratively with the patient, families and the interdisciplinary health care team
• Maintains a positive attitude and supports unit initiatives and change
• Participates in Transfer of Accountability at change of shift
• Adhere to SJHH policies and procedures, including IPAC policies and procedures, and code response policies, specifically utilization of prevention and intervention strategies for patients with responsive behaviours.
 

St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process (recruit@stjoes.ca).