Title : Manager, Readiness and Resilience

Employee Working Location : In-person (Montreal, QC)

Employment Status : Temporary Full-time (until March 31, 2025)

Salary Band : $ 72,000 - $ 78,000 / year

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

Responsibility 1: Team management

• Oversee the development of work and career development plans for staff under your supervision.
• Oversee assigned activities, budgets and implementation of initiatives in the province.
• Support the implementation of People Services policies and best practices by encouraging professional development, celebrating successes and fostering a culture of teamwork, collaboration, and innovation across all levels and departments within the organization.
• Represent the CRC Quebec Division at Emergency Management meetings with partners and organizations, and on internal or national committees.
• Help develop annual objectives for the department and ensure those related to your operational area are achieved.
• Ensure service quality and compliance with established standards and procedures across the CRC and in Quebec.

Responsibility 2: Emergency Preparedness and Resilience programs

• Develop and implement an annual dissemination plan for preparedness and resilience building activities.
• Ensure quality control, evaluation and continuous improvement of preparedness and resilience activities.
• Produce various expert, analytical, statistical, accountability and project close-out reports.
• Develop and execute a strategy to increase the CRC's volunteer workforce for preparedness and resilience activities.
• Develop a network of collaborating organizations (community organizations, municipalities, housing authorities, etc.) in the preparedness and resilience building sectors and support their activities. 
• Plan, facilitate and/or participate in working committees, workshops and meetings with internal or external partners and the public.   
• Maintain relationships with government, municipal, philanthropic, community, and other partners.

Responsibility 3: Emergency Response

• Supervise or lead an operational area during emergency operations, as required.
• Collaborate with the Emergency Management team to develop and implement emergency preparedness plans.
• Ensure flexible dual track processes are in place to enable and support operations in both emergencies and routine times.
• Ensure that quality is maintained and standards are met.
• Participate in major or large-scale disaster responses in Canada, as required.
• Be on-call when required.
• Help implement recovery programs.

What we are looking for :

• A university degree or any combination of training and experience that may be considered relevant.
• At least three (3) years of relevant and recognized experience in project or program management.
• Three (3) to five (5) years of experience managing a team (in a unionized environment is an asset).
• Experience facilitating committees and working in a volunteer-based organization.
• Applied knowledge in emergency preparedness, more specifically in community prevention, preparedness and recovery.
• Professional experience in emergency preparedness is considered an asset.
• Expertise in developing, drafting and implementing programs.
• Practical knowledge of management principles for projects and project teams.
• Experience working with indigenous communities an asset.
• Experience collaborating with partners from a variety of backgrounds.
• Excellent verbal and written communication skills in French and English.
• A valid driver’s license and a satisfactory driving record.
• Extensive knowledge of and practical experience with software such as Microsoft applications (Word, Excel, PowerPoint).
• An ability to interpret and communicate complex information to various groups. 

Working conditions : 

• This hybrid position is based in Montréal.
• In-office attendance may be required, based on job requirements.
• Non-traditional working hours will be required when on-call, during emergency response and/or on deployments.
• The majority of the work will be performed in an office environment.
• Travel within the province and across Canada may be required.
• Eligibility to work in Canada : At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.

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