Competition No: 2024-023
Duration: Regular Full Time
Salary: $7,629 – 7,946 – 8,285 – 8,647 – 9,014/month
Schedule: 70 hours bi-weekly; Monday to Friday from 8:00 AM – 4:45 PM
Special Notes: Subject to Note ‘T’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement
Last Updated: 5/7/24
The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!
This is specialized administrative work in developing and implementing business process change management (CM) plans and related communications materials to support development approvals process improvements. An incumbent identifies the magnitude and nature of the business process change on internal and external stakeholders; conducts change impact and stakeholder analysis; develops a Change Sponsorship and Leadership Model that supports active and visible sponsorship throughout the project; coaches all levels of managers and supervisors to champion change; and leads presentations, training and/or communications. Develops and designs CM and communications plans; identifies deliverables; and leads implementation of change management activities as they relate to business process improvements throughout all phases of the project. Identifies and analyses people-related issues/risks on an ongoing basis and proposes mitigation tactics. Monitors and evaluates user adoption and CM results; conducts pre- and post- implementation assessments of readiness and user adoption; collects and analyses feedback; and presents findings and recommendations to leadership teams. May provide direction to others engaged in related project work; assigns tasks; reviews work; and prepares schedules. Performs related work as required.
Qualifications include a degree in a relevant field, courses in Change Management plus considerable related experience, including some experience in project related change management roles, or an equivalent combination of education and experience. Thorough knowledge of the principles, standards, practices, methods, and practices used in the definition, development, and implementation of CM and communications plans. Ability to apply project management principles and assist in the leadership of project teams; identify and analyze impacts of change on business processes improvements; assess support requirements for sponsors, managers and supervisors; prepare a plan to support the same; and lead presentations, training and/or communications. Ability to monitor, analyze, and evaluate user adoption and CM results; conduct pre- and post-implementation assessment; present findings and recommendations; and implement corrective actions. PROSCI Change Management Certification or equivalent is required.
The closing date for this competition has been extended until it is filled. New applications are welcome!
At the City of Burnaby, we are committed to fostering an inclusive and diverse workforce that authentically mirrors the vibrant community we proudly serve. We consistently embrace diversity and endeavor to build an inclusive workforce that celebrates the richness of our community. We warmly welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to join us in shaping a more vibrant and equitable future together.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.
Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.