The City of Kawartha Lakes invites applications to join our team as a “Data Analysis Coordinator".

When you come to work for the City of Kawartha Lakes, you are joining a community of municipal workers who take pride in knowing that every day you are having a positive impact in the community.  Our mission is to deliver the highest standards of municipal services while creating a healthy and sustainable future for all Kawartha Lakes’ residents and businesses. We work to our values of Accountability, Respect and Teamwork and we want you to Jump In with us!!

We are an equal opportunity employer which values equity, diversity, and inclusion in the workplace. We foster a safe and creative work environment, where training and skill development are prioritized, with opportunities and support for career advancement. As a team member at the City of Kawartha Lakes, you may be entitled to the following: flexible work hours, remote and hybrid working arrangements, OMERS pension (defined benefit), employer paid benefits package including short and long term disability income replacement, education reimbursement and other programs that foster innovation, leadership, and career advancement.

Job Title                  Data Analysis Coordinator

Wage                      $40.69 - $44.01 (2023)

Reports to               Program Supervisor, Community and Affordable Housing

Department             Human Services

Location                  68 Lindsay St. N., Lindsay, ON

Hours                     Normal working hours are 35 hours per week

Other                     Combination of general office environment and occasional off-site travel. Attend meetings, conferences and departmental emergency situations, which may be outside of normal business hours. Ability to exert up to 4.4 kg (10 lbs) of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Involves sitting most of the time, but may involve walking or standing for brief periods of time.

This position provides technical data-related expertise to the Human Services Department to inform evidence-based decision making for program, policy, and operational planning, continuous improvement, development and advocacy. This position ensures data quality and accuracy, conducts analyses and presents results and trends in ways that are understandable and useful to a wide range of stakeholders.

Within the division of Housing Services, this position is responsible for the planning, execution, communication and implementation of key housing and homelessness analytics, in order to help inform affordable housing strategic planning and measuring performance targets and outcomes.

Within the Kawartha Lakes-Haliburton Housing Corporation (KLH), this position is responsible for advising and supporting improvements in collection and retention of tenancy, building and corporate data, data analysis and presentation, including generating regular reports on Key Performance Indicators (KPIs).

This position works alongside all teams within Human Services and other City departments, as well as community stakeholders, to successfully deliver projects.

Essential Duties:

• Conduct research, collect and interpret data, and monitor the status of departmental and other community initiatives
• Design and oversee public surveys and data collection initiatives; including analyzing and communicating results
• Analyze, mine data, report on and forecast trends to make problem solving recommendations for planning decisions that are responsive to changing community needs
• Coordinate local knowledge mobilization (current and historical), complete key projects and act as a resource in the community related to departmental deals and related community measures
• Conduct quantitative and qualitative data analysis, as well as broader research to evaluate, validate, synthesize, interpret and summarize the findings in reports and presentations
• Monitor and report on accountabilities to the City, Agency Boards and other government funded programs, including Children’s Services, Housing, Homelessness and Social Assistance
• Guide the development of sophisticated data visualization, advanced web based graphic technology and interactive tools to make large datasets coherent to understand patterns, explain complex issues and results to decisions makers, partners and the general public
• Draft Standard Operating Procedures (SOPs) for planning and evaluating of programs, revising as necessary
• Acting as Chair, facilitate a divisional workgroup, coordinating assistance between agencies and sharing results of local data collection and planning activities
• Provide community and staff training and workshops and maintain quality assurance as directed
• Draft grant funding proposals for approval, create post-grant agreement reporting performance metrics
• Troubleshoot and resolve database software issues in collaboration with Information Technology, and other key internal and external stakeholders; addressing concerns, testing enhancements/upgrades and recommending improvements

As a member of the professional team:

• Administer procedures and recommend solutions to challenges or process improvements
• Complete continuous research and analysis of industry trends and issues to make recommendations to management and remain current in area of specialty
• Respond to customer service concerns, investigating, problem solving and responding within defined processes and advancing to the attention of the manager and/or supervisor, as appropriate
• Work collaboratively with others to deliver the outcomes as defined; report any challenges to the manager and/or supervisor
• Maintain documentation, databases and corporate records in accordance with policy and divisional practice; consider legislative municipal requirements such as the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)
• Provide data to allow reporting and decision making
• Procure services and goods as authorized by the supervisor
• Perform other related duties as assigned
  
  

Qualifications:

• Post-secondary degree specializing in Epidemiology, Data Science, Mathematics or a related field that includes areas such as Biostatistics or similar fields
• Minimum three (3) years of related progressive experience researching and evaluating data
• Proficiency in the utilization of Statistic Canada’s Beyond 20/20 program, Geographic Information Systems (GIS) including ESRI ArcGIS, data visualization tools such as, but not limited to: Microsoft Excel, Power BI, Tableau, etc. and/or advanced statistics, descriptive and predictive modeling experience utilizing statistical software packages such as Python, R, or others
• Demonstrated excellence in advanced data and statistical analysis and the ability to fairly and objectively review decisions within the context of the department’s mission and objectives
• Knowledge of municipal and provincial social service and housing programs and legislation
• Proven client service competencies including strong interpersonal and communication skills; ability to develop and maintain cooperative working relationships both within and outside the organization; active listening and questioning skills including common structured questioning techniques, ability to reason and troubleshoot, stress and conflict management skills
• Ability to accurately communicate detailed information verbally and in writing
• Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvements initiatives with management
• Demonstrated time-management skills with the ability to prioritize workloads and meet deadlines with minimal supervision
• Demonstrated ability to exercise discretion and tact and maintain a high degree of confidentiality at all times, complying with all applicable privacy legislation and local policies and procedures
• Demonstrated proficiency in Microsoft Office, the internet and any other related software
• Possess and maintain a valid Ontario Class “G” Driver’s Licence or the ability to frequently attend work related activities at various sites within the municipalities or at other sites within Ontario
• Upon a conditional offer of employment, a Criminal Record Check, including a Vulnerable Sector Search, will be required

Applicants must be prepared for skill testing.