Position Description

Business Analyst, Residential Risk
Location Vancouver
Job Code 408
# of openings 1
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CMLS Financial is looking for a Business Analyst to join our growing Residential line of business. Supporting the CMLS Solutions team, the Business Analyst will be responsible for managing reputational and financial risk by ensuring that the business is acting in a timely and professional manner and following all guidelines set out by CMLS.  The Business Analyst will be responsible for the collection, distribution and analysis of business requirements in an effort to support existing and new business within the company.  The Business Analyst will also be required to work with a variety of external business partners including lawyers, insurers, brokers, other Lenders as well as internal departments and stakeholders. 
  • Consult with functional line of business managers and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of system access.
  • Liaison between department end-users, technical analysts, IT analysts, consultants and external vendors to best support change management strategy
  • Identify opportunities for improving business processes through information systems and / or non-system changes; assists in the preparation of proposals to develop new system and / or operational changes 
  • Track and fully document changes and implementation strategies including conclusions and impact analysis
  • Where change requires more than configuration, work with origination team to document requirements, Manage requirements through prioritization process, Support developers through solutioning and developer questions
  • Assist with policy and procedure management including updating of documented controls
  • Configure LMS360 to maintain users, conditions, alerts, products, rates, features  
  • Comply with all internal standards and guidelines as well as all federally and provincially regulated policies and laws as related to Residential Mortgage Underwriting and Funding
  • Coordinates user acceptance testing and testing of new system functionality 
  • Some travel (when approved) and overtime may be required 
Education / Experience / Skills:
  • Bachelor’s Degree in Finance, Business Administration, Real Estate or a related field
  • 3-7 years of Residential Mortgage Underwriting experience with 2+ years of experience within a business process analysis role
  • Excellent analytical skills; strong user of Visio and Excel; technology-savvy 
  • Comfortable with Microsoft Office suite products  
  • Experience with LMS360
  • Excellent verbal and written communication skills 
  • Strong organizational and time management skills and the ability to manage multiple priorities while meeting deadlines
  • Have high attention to detail
  • Strong problem-solving, conflict resolution and negotiation skills
  • Demonstrates professionalism, good judgment and integrity in daily operations
  • Proactive approach to work with the ability to take initiative and work independently
Who are we?
We are Canada’s Mortgage Company. Founded in 1974, CMLS Financial is one of Canada’s largest, independently owned mortgage services companies: Over 40 years, 10 000 customers and 20 billion in assets.  CMLS services for a variety of investors including banks, insurance companies, investment managers, private lenders and commercial mortgage-backed security (CMBS) trusts.  Our diverse platform and customer forward approach creates a wide range of client options and an environment for a very rewarding career. 
We are proud to be awarded as an employer of choice by our staff and have been listed as one of Canada’s best workplaces by Great Place to Work. We have a total of 8 offices from coast to coast with our head office based in Vancouver. We’ve been around for over 4 decades and are a leader in the Canadian Mortgage industry. It’s an exciting time to be a part of our growth and see to see it happen right in front of you! We aim to provide a positive and stable work environment, with the opportunity to grow within the organization. 
You will love working here
Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Business is booming and that means that our employees are able to gain valuable exposure, have lots of learning opportunities, and truly impact the business. We are committed to providing our people with a challenging and rewarding career because our employees are what set us apart and we know it.
You’ll have the opportunity to take ownership of your work and be a part of a collaborative environment learning from some of the most well respected and established professionals in this industry. We have a business casual work space that is filled with friendly faces that are energetic and have a hard-working attitude.  You’d be working with a great group of bright, talented and eager individuals and a management team with an open-door policy that’s happy to share their experience and knowledge with you.
Equal Opportunity Employer
CMLS Financial is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
We want to hear from you!
If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today. Be sure to tell us why you believe yourself to be a perfect fit! We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.
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