Are you looking for a role that will challenge you? 

Would you like to make a difference in the Environment?

If you answered yes, our Pinawa, Manitoba location is looking for a Performance Assurance Specialist. The Performance Assurance (PA) Specialist oversees processes of Whiteshell Laboratories Restoration Project (WLRP) and leads the implementation of improvement initiatives including Corrective Action Program, Operating Experience, Contractor Assurance System, and ImpAct. The PA Specialist conducts incident investigations using tools such as Apparent Cause Analyses and TapRooT. Analyzes data and provides input into reports such as the Nuclear
Performance Assurance Review Board and the Annual Compliance and Monitoring Report, and uses this data to improve Human Performance (HU) and ImpAct performance of WLRP. Teaches, promotes, and oversees HU initiatives at WL. Can you see yourself filling this role? If you answered yes, then this may be the job for you!

CNL Employees perform all duties in accordance with established health and safety and regulations/guidelines, policies and procedures (i.e. utilizing personal protective equipment as per safe work procedures). Notifies management or supervisor of all occurrences, injuries, illnesses or safety and health concerns which are likely to harm themselves, their co-workers or any other on the premises in a timely manner and in accordance with established reporting requirements.

What will you be doing?

• Conduct activities with public and employee safety foremost in mind.
• Support and facilitate when required, the Rapid Learning Morning Call and associated tasks.
• Facilitate the Management Review Meeting (MRM), attend and provide input to the Dedicated Screening
  Team (DST) meetings, and monitor performance.
• Participate in or lead fact finding investigations. Assist or lead unplanned event investigations using
  appropriate causal analysis techniques, including: Root Cause, Apparent Cause Analysis, TapRoot, etc., as
  determined by the nature and significance level of the unplanned event.
• Review unplanned event reports. Track outstanding unplanned event investigations, promote progress,
  and assist users to complete actions and meet schedule compliance.
• Research, develop, and coordinate improvements to and monitor and promote the Management
  Observation Program.
•  Monitor quality of apparent cause determinations.
• Analyze trends and examine events and cause and take or recommend appropriate action. Use trends from
  the ImpAct process to perform self-assessments and condition evaluations.
• Maintain the Contractor Assurance System report and act as a conduit to the Corporate CAS report.
• Ensure that applicable external events are screened for relevant information and shared internally.
• Perform internal audits for administrative tasks that affect information requested by the Regulator.
• Promote and conduct training on PA and HU programs and concepts.
• Provide timely communication to workgroups on HU and equipment failure events.
• Develop, implement, measure, and adjust thorough and comprehensive methodologies to continuously
  improve safety-related and HU behaviours.
• Oversee the WL HU program and manage specific projects or initiatives, such as HU Advocate, to support
  safety objectives.
• Research, coordinate improvement, monitor, and promote the Management Observation Program.
• Author appropriate inputs into the NPARB, ACMR, and any other reports that require HU submission.
• Assess and report on organizational climate within departments (behaviours, culture, survey results, etc.),
  conduct meetings and workshops to assess and identify opportunities to improve, and influence key
  stakeholders to produce desired change.
• Maintain stakeholder and customer satisfaction by planning and implementing day-to-day activities.
• Support improvement initiatives through HU activities.
• Identify areas of deficiency and effectiveness within departments and provide advice, guidance and
  consulting as required to promote leadership culture change, including recommendations for corrective
  action when necessary.
• Conduct research to identify and track safety culture issues that may impact operations.
• Influence management teams to adopt improvement initiatives.
• Develop and produce a wide range of documents and materials, including communications packages,
  reports, training presentations, lesson plans and manuals, educational handouts, safety meeting
  information packages, company procedures, brochures, handbooks, posters, cards, newsletters, bulletins,
  electronic messages and other materials.
• Perform evaluations and validation studies to measure and report on the effectiveness of program
  activities.
• Provide communications and staff presentation support.
• Work closely with other safety related program teams to promote different aspects of safety culture.

What we are looking for:

• Bachelor’s degree plus four (4) to seven (7) years’ experience, or equivalent combination of education and experience.
• Knowledge of operations systems, equipment, and processes, preferably in a nuclear environment.
• Expert understanding of Performance Assurance and Human Performance concepts.
• Experience and training in the use of Performance Improvement and Continuous Improvement tools.
• Demonstrated experience effectively promoting PA programs across an organization.
• Experience with Corrective Action ImpAct systems.
• Experience using corrective action processes and causal analysis techniques such as TapRoot, apparent cause, and/or root cause.
• Experience delivering training in a classroom, one-on-one, and virtual environments.
• Understanding of scorecards utilizing statistical process control and other statistical methodologies.
• Understanding of Contractor Assurance System scorecards is an asset.
• Understanding of Lean techniques is an asset.
• Understanding of business Quality Assurance compliance programs.
• Excellent interpersonal communication skills and proven ability to interact, collaborate, communicate, and maintain successful working relations at all levels within the organization and with external stakeholders.
• Very good knowledge of continuous improvement and quality service principles and methodologies.
• Excellent written and verbal communication skills and presentation skills.
• Good project management skills (planning, organizing, leading, and directing).
• Good computer operating skills, familiarity with databases and MS Office software.
• Experience in effectively leading small work groups.
• Demonstrated leadership skills and ability to inspire and influence others.
• Cross-functional leadership skills and ability to develop, manage, and implement improvement initiatives.
• Extremely well organized and able to ensure deadlines are met.
• Excellent attention to detail and accuracy.
• Ability to handle sensitive information and confidential matters with discretion, integrity, and ethics. 
• Strong administrative and organizational skills and the ability to plan; prepare own work plans; prepare work plans for others; develop, measure and assess goals; and adapt to multiple priorities. 
• Able to lead change, share skills, and proactively learn new skills. 
• Ability to adapt to a changing environment and respond with appropriate initiative.
• Awareness of corporate policy and procedures, and political sensitivities.
• Knowledge of nuclear facilities regulating agencies and their requirements. 
• Within a reasonable time, must be an approved Trainer, having received “Train the Trainer” or equivalent.
• Security clearance eligibility required: Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3 years of verifiable history in Canada, Australia, New Zealand, United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat “Standard on Security Screening” and the “Policy on Government Security”.

Why CNL Whiteshell Laboratories?

• Compressed work week! You get to work hard and enjoy more time with your family and friends. Work-life balance is an integral part of our overall health and well-being; at CNL, we value this.
• We offer a complete total rewards package: 
  • paid time off (vacation, sick, floater & personal);
  • benefits effective day one, that’s right no waiting period; 
  • tuition support
  • plus a pension!

Location:

CNL Whiteshell is located in the beautiful and historic municipality of Pinawa, Manitoba, roughly an hour by car from Winnipeg, MB. The Pinawa area is an excellent choice for people looking for peace and tranquility and those who love the outdoors.

About CNL:

CNL is Canada's premier nuclear science and technology organization and a world leader in developing nuclear technology for peaceful and innovative applications. Using our unique expertise, we are restoring and protecting the Environment, we are advancing clean energy technology, and our medical breakthroughs continue to improve the health of people around the world.

 Our Priorities:

• Clean energy for today and tomorrow.
• Restore and protect the Environment.
• Contribute to the health of Canadians.

CNL is committed to providing an atmosphere free from barriers that promotes equity, diversity and inclusion in achieving our mission.

CNL welcomes and celebrates employees, stakeholders and partners of all racial, cultural, and ethnic identities.

CNL also supports a workplace environment and a corporate culture that is built on our Core Values: Respect, Teamwork, Accountability, Safety, Integrity and Excellence which encourage equitable employment practices and career prospects inclusive of accommodations for all employees.

CNL is committed to being an equal-opportunity employer. If you require accommodation measures during any phase of the hiring process, please indicate via our ATS when applying. All information received in relation to accommodation requests will be kept confidential.

CNL respectfully recognizes and acknowledges that the Whiteshell Site is located within the traditional territory of many Indigenous Nations, including those within Treaty 1, 3, and 5, and the homeland of the Red River Métis. CNL is thankful to have the opportunity to work on these traditionally and culturally significant lands and waterways.

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