Title : Senior Manager - Emergency Operations

Employee Working Location : Remote (BC, Canada)  

Employment Status : Permanent Full-time

Salary Band : $ 76,630 - $ 98,605 / year

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment. 

In this role, you will : 

• Be responsible for providing strategic leadership, planning and implementation of initiatives for the capacity building, preparedness, mobilization and coordination of emergency operations for domestic natural disasters, health and social emergencies.
• Contribute to the development and enhancement of Emergency Management programs.
• Together with the geographical leadership, create implementation plans for domestic strategic initiatives, ensuring alignment with national standards, service delivery best practices and assessment standards.
• Define requirements and contribute to the evolution of modalities to be utilized in surge capacity for human resources, system requirements, logistics, and risk management.
• Provide strategic leadership and management oversight of operations, developing and managing key operational components related to the delivery of Red Cross assistance.
• In collaboration with the geographical leadership, develop, leverage and steward strategic relationships with key partners and stakeholders involved in the response operation including media, community leaders and government.
• Directly supervise a team of employees, ensuring work plans are developed, monitored and achieved through ongoing two-way feedback.
• Provide coaching, leadership and engagement of EM volunteers.

What we are looking for : 

• University Degree in Emergency Management, International Development, Program Management or a related discipline, Master’s Degree is preferred.
• Five (5) to seven (7) years of job-related work experience; including a minimum of three (3) years of experience in emergency response operations at a leadership level or an equivalent combination of education and experience.
• Demonstrated leadership level experience in successfully leading & coordinating humanitarian emergency response or recovery operations in a variety of contexts, within Canada, or the RC/RC Movement.
• Sound knowledge of, and commitment to, a holistic approach to Planning, Preparedness, Response and Risk Reduction.
• Demonstrated experience in leading and supporting multi-disciplinary and geographically remote teams in fluid and challenging situations preferred.
• Fluency in English is required, French is an asset.
• Excellent political, diplomatic, communication and negotiating skills.
• Demonstrated analytical skills and the ability to think strategically and under pressure, without access to complete information.
• Proven skills in strategic and operational planning, budgeting and reporting.
• Effective and strong demonstrated supervisory skills required with experience in managing, coaching, and supervising a team in standard operational times and in times of complex responses.

Working conditions :  

• The majority of the work is performed in an environment which is mostly clean and comfortable.
• May be required to work extended hours during peak periods.
• Must be available to travel to response/recovery operations as required.
• Travel within Canada required, travel internationally may be an option.
• Able to work non-traditional hours and respond to after hour emergency/disaster related requests.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

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