Title: Senior Administrative Coordinator, Municipal partnerships
Employee Work Location: Partially Virtual / Hybrid (Montreal, QC)
Employee status: Temporary Full-time (4 Months)
Salary band: $54,797.30 / year
The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
In this role, you will :
- Maintain relationships with municipal partners and contact cities to follow up on municipal agreements, capture feedback and answer questions.
- Implement various communication tools and act as a focal point to facilitate the municipalities’ understanding of the Canadian Red Cross role in Quebec and its services.
- Coordinate the signing of letters of agreements and renewals with municipalities and boroughs, prepare letters of agreement, follow up on signing and make sure funds have been received.
- Analyze municipal partners’ feedback to advise Emergency Management Department on how to better meet their needs.
- Make recommendations and implement improvements to the content and management process of these agreements.
- Perform statistical quantitative analysis as required by the Emergency Management Department, including service agreements with municipalities and associated expected revenue.
- Develop a monitoring, filing and archiving system for assigned files and prepare letters, documents, presentations, and reports as requested by Emergency Management leadership.
- Act as a Canadian Red Cross representative with important partners and community leaders as required during conferences and events such as seminars (manning a booth).
- Take part in emergency responses in Quebec and Canada as needed.
- Assume temporary roles and responsibilities during emergency responses.
- Contribute to the planning and organization of services lines activities, including monitoring and maintaining recurring tasks.
- Support the improvement of Emergency Management administrative management tools.
- Write or review documents, correspondences, reports, and administrative forms.
- Support Emergency Management leadership in the preparation of presentations.
- Share relevant procedures with staff to maintain daily operations.
What we are looking for :
- A college diploma with a focus on administrative skills or an equivalent combination of relevant experience.
- At least three years’ experience in customer service.
- At least three years of experience in coordinating and managing administrative files.
- Experience in and knowledge of municipal management sector an asset.
- Knowledge of the volunteer sector and related work experience an asset.
- Capacity to work with various volunteer groups and partners.
- Advanced knowledge of MS Office Suite.
- Knowledge of coordination tools.
- Advanced knowledge of Raiser’s Edge or equivalent tool.
- Ability to manage priorities.
- Represent the organization with external partners.
- Good stress management skills and capacity to work with tight deadlines and respond to challenges.
- Strong customer service skills.
- Energy and enthusiasm.
- Strong organizational skills, thoroughness, and methodical behaviour.
- Interpersonal skills and discretion.
- Ability to work well within a team.
- Flexibility and self-sufficiency.
- Availability during emergency responses.
Working Conditions :
- Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
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