Position Description

Business Manager, Sales & Distribution
Province Ontario
Location Ontario - Head Office Mississauga
City Mississauga
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Business Manager, Sales & Distribution

Reporting to AVP, Sales Enablement & Effectiveness

Full-Time Position

At Knowledge First Financial (KFF), we’re on a journey to create an entirely new student experience. One that is built on instilling confidence in students around the paths they are choosing and their ability and agency to achieve their goals for the future. As enablers and orchestrators of students’ success, we will create access, affordability and agency for students and their champions across our services and solutions. This will provide them with guidance and support in all aspects of planning and saving for post secondary education - giving them a future-ready advantage and help them thrive well past their educational journey.

What makes us qualified to do this?

In business since 1965 and owned and operated by a not-for-profit organization, everything we do is in service to our students. We are a diverse and passionate community of experts that firmly believes in the benefits of education, priding ourselves on helping to shape their future and empowering them to reach their full potential.

As we move forward, we will leverage and build upon our unmatched expertise in the RESP space to propel both our students and our company forward, ensuring a better tomorrow. Our vision is set, our future is bright, and we’re just getting started.


We are looking for a seasoned professional who will play a key enabling role in supporting the goals and objectives of the Sales & Distribution team, ensuring we achieve our intended outcomes. Through this support, the incumbent will further enable the Sales and Distribution Leadership Team to develop strategic plans including execution plans and managing the key elements of the business.


  • Lead the process for important business feedback loops: Leader meetings, broader team meetings, field and partner meetings. This includes responsibility for the planning and execution of these forums, logistics, agenda, presentations, pre-reads etc.
  • Develop management operating systems (dashboards and monitoring tools) that will enable the organization to develop effective plans, and in turn execute / manage key elements of the business on an ongoing basis.
  • Act as key liaison between the Data and Analytics and Sales and Distribution teams
  • Work in close collaboration with the AVP and SVP of the area as well as the broader management team.
  • Act as an additional resource to participate in a variety of capacities in support of the broader Sales & Distribution Strategy
  • As a member of the leadership team, anticipate and understand business unit issues, formulate recommendations and coordinate actions to address these issues


  • A university degree or equivalent industry experience is required
  • 5+ years in financial services or business management role
  • Demonstrated trustworthiness, use of discretion and protection of confidential information
  • Proven ability to work cross-functionally
  • Familiarity with project management lifecycles
  • Track record of delivery and results
  • Understands the mechanics of a substantial Distribution organization.
  • Has wide access to data and key decision makers across the organization – comfortable with diving into any area of the business or product.
  • Inspires a vision that adapts to new realities, articulating meaningful expectations and creating clear pathways to desired outcomes.
  • Remains focused, composed, and optimistic – resilient, adaptable and able to anticipate hurdles.

Work Model

We have adopted a hybrid model, leveraging the best of remote and in-person work.

COVID-19 Vaccination

All Knowledge First Financial employees are required to be fully vaccinated as a condition of hire in accordance with the Company's Mandatory Vaccination Policy.

Accommodation Individuals Who Cannot Be Vaccinated

The Company is committed to a workplace free from discrimination and harassment in accordance with Ontario human rights laws. Candidates who provide a medical or religious reasoning for not having received a COVID-19 vaccine, will be assisted by the Company in developing and implementing an appropriate accommodation. Accommodations will be granted where they do not cause the Company undue hardship or pose a direct threat to the health and safety of others.

Equal Opportunity Employer
We at Knowledge First Financial, are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a culture that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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