Position Description

Affiliate Counsellor (EAP) - Preferred Provider
Requisition Number 14465
City Irvine
Country United States
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Build a meaningful career

At Morneau Shepell, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 6,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Morneau Shepell
Affiliate Counsellor (EAP)
Irvine CA 

Affiliate Preferred Provider

Our EAP Counsellors take the opportunity to provide short-term counselling, case management and related services as independent contractors to help our clients’ health. As an Affiliate, you are able to control the volume of referrals that you accept; and our team is ready to work with you to determine the best way to integrate with your business. As a Morneau Shepell Affiliate, you can choose from a variety of independent opportunities.

• Managing online referrals promptly and accepting/declining cases within agreed timeframes
• Contacting clients to arrange the first appointment within agreed timeframes
• Offering short term counselling to both individuals and couples’ clients from 3 to 8 sessions (differs on a case to case basis)
• Providing written/verbal feedback and case notes in a timely manner
• Reporting back to our Case Management Team in the event of risk

Qualifications, Supervision, Insurance and Therapeutic Venue
• You must be able to work within a theoretical approach that is appropriate for our short-term counselling model and within an EAP context
• You must be able to demonstrate sufficient regular professional clinical supervision.
• Professional indemnity insurance of at least $1,000,000.
• You have access to a suitable dedicated consulting room that does not double as living accommodation. The entrance to the consulting room must be discrete and not via any personal living area e.g. access to the consulting room should only be via a hallway and should not be accessed via any personal living accommodation such as a kitchen or living room. The ambience of the consulting room should be neutral, i.e. limited and appropriate personal items e.g. family photos, religious symbols etc. 
• Suitable waiting area to accommodate clients arriving early. If a waiting area is unavailable, appointments must be managed to ensure client’s comfort and confidentiality, e.g. appropriate spacing of appointment times, or clear instructions if they arrive early for their appointment (e.g. wait outside or in their car until the appointment time), and why this is necessary.
• Answerphone with outgoing message clearly identifying yourself as a counsellor

Training and Experience
• Skilled in assessment of presenting issues and determining appropriate support plan
• Experienced in short term (limited session) counselling interventions with a focus on solutions and effective coping skills/problem management.
• Previous experience of working for an EAP is preferred however, other appropriate short-term experience may have been gained, for example, in private practice, G.P surgeries, student counselling service or workplace counselling, etc. 
• Awareness of organisational dynamics and the issues of working life.  One key aspect of employee assistance counselling is the focus on how an individual’s problems may impact their performance and/or conduct at work.
• Ability to refer Clients on to other therapeutic support, knowledge of local resources.
• IT literate – able to work with email and LifeWorks online case management portal.

Ability to work with Morneau Shepell clinical and Case Management procedures
• Understanding and agreement to work within our Case management procedures including ‘at risk’ cases, extra sessions and contracting privately.
• Understanding of the relationship between the Clinical Affiliate and the Case Management team in terms of professional responsibility.
• Ability to work with email-based counselling referral procedures and online referral management system.
• Clinical Affiliates are expected to provide feedback to case management as appropriate by email, telephone and by the completion of relevant paperwork in a timely manner. When providing face to face counselling, the Clinical Affiliate and case management team work collaboratively as a clinical team to deliver the highest quality service to our clients.

• 65 USD per session
• Invoices to be submitted once all counselling sessions have been completed
• Payment will be processed weekly for all correctly completed invoices/case notes



Job Grade: ISP/Affiliate/PP

Fulfilling work that matters

Morneau Shepell is in the business of helping organizations help their people and in the process, we strive to elevate ours. 

We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve.

We appreciate the interest of every applicant; however, we contact only those selected for an interview.

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