Position Description

Bilingual Supervisor, NIR Recruitment
Requisition Number 18506
City Montreal
Country Canada
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Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 6,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Bilingual Supervisor, National and International Recruitment 

Integrated Health Solutions

Montréal, Québec
Defined Term Contract


This role will oversee recruitment team within the National and International recruitment team and will report to the recruitment manager. The Supervisor will work closely with key stakeholders and the recruitment team to ensure operational effectiveness of all recruitment tasks, including but not limited to onboarding new employees, and independant service providers, candidate experience integrity, management of multiple recruitment requests and participate in continuous improvement activities and projects along with supporting various hiring manager needs for Integrated Health Solutions.


  • Provide daily supervision, feedback and coaching of the recruitment team to maintain high levels of engagement and advance  our business goals
  • Ensure all requests received by the recruitment team are handled accurately and in a timely manner 
  • Produce key performance metrics reports for provision to manager and external stakeholders
  • Develop and implement various sourcing strategies and candidate funnels in order to met monthly hirinf targets
  • Assist NIR Manager, in conducting recruitment team meetings to communicate business goals, prioritization of tasks, share insights, and solution issues that can deter from operational effectiveness
  • Work with stakeholders to ensure inter-departmental service delays are consistently met or surpassed and provide detailed reports on recruitment activity
  • Analyze daily tasks within the scope of continuous improvement; introducing new processes to remove  obstacles hindering success
  • Active participation in key initiatives related to provider network & staff recruitment, technological developments and supporting team projects
  • Ensure all processes, reporting and best practices are clearly documented, updated regularly and shared with stakeholders

Succeeding as a Supervisor, NIR Recruitment will require the following core qualifications and skills:

  • University or college degree or equivalent work experience
  • Minimum of 2 years experience in a people leadership role where influencing, motivating and coaching others for success was key
  • A minimum of 3 years of experience in a high volume recruitment role or similar
  • Strong knowledge of an ATS (Workday experience an asset)
  • Strong knowledge of Microsoft Office Suite
  • Ability to think outside the box, problem solve and lead direct reports to become autonomous
  • An interest in quality management, managing processes, and aptitude for continuous improvement
  • Strong attention to detail and ability to effectively communicate with senior leadership
  • Ability to work well under pressure, adapt to change and demonstrate a high level of resilience
  • Highly efficient time management skills
  • French & English bilingualism a strong asset



Job Grade: MS4

About LifeWorks

LifeWorks is a global leader in delivering technology-enabled solutions that help clients support the total wellbeing of their people and build organizational resiliency.

By improving lives, we improve business. Our solutions span employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement and financial consulting, actuarial and investment services.

LifeWorks employs over 6,000 employees who work with some 24,000 client organizations that use our services in more than 160 countries.

LifeWorks is a publicly traded company on the Toronto Stock Exchange (TSX: LWRK).

For more information, visit lifeworks.com

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