Posting Details

Associate Director, Strategic Operations
Employment Duration Permanent Full Time
Location Burnaby
Closing Date April 22, 2021
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Administrative and Professional Staff (APSA)
Pay range:
$76,473 To $91,324 Annually
SFU Department Descr:
SFU International
Position Grade:
# of openings:
Biweekly Hours:

The Associate Director, Strategic Operations is responsible for providing leadership and direction in the development and implementation of operational strategies to support the day-to-day and long-term success of SFU International unit. In collaboration with the Executive Director, the role manages the daily operation and resources within the unit, and ensures consistent application of University policies in the functional areas of planning, information management, administrative services, communication, financial services, and personnel. The Associate Director also supports the delivery of programs and services, and is responsible for the strategic assessment of the unit's programs.


  • Bachelor's degree in Business Administration, or related discipline and five years of related management experience in a complex environment including financial administration, personnel management, as well as international relations, strategic planning, and/or policy analysis, or an equivalent combination of education, training, and experience. 
  • Excellent knowledge of the fundamentals of strategic planning, and personnel relations in a university context. 
  • Excellent knowledge of employment practices in the public sector.
  • Excellent analytical reasoning, problem-solving skills and decision-making skills.
  • Excellent team leadership, supervisory, and mentorship skills.
  • Excellent financial administration and personnel management skills.
  • Excellent interpersonal, communication (public speaking, oral and written) and organizational skills.
  • Excellent communication skills (oral and written), with the ability to draft policy and contract language.
  • Excellent administrative, project management, teamwork, planning, and organizational skills.
  • Ability to interpret and apply University policies, procedures, protocols, and governance. 
  • Ability to build consensus and identify solutions to complex and contentious problems, and the ability to investigate issues and defuse complaints.
  • Ability to interpret and apply collective agreement and administrative policies and procedures.
  • Ability to develop relationships and partnerships and to work collaboratively at all levels and areas within the organization.
  • Ability to handle highly confidential information with discretion, tact and diplomacy.
  • Ability to accomplish objectives, set priorities, and meet strict deadlines.
  • Ability to identify and understand the need for integration of multiple initiatives and to be able to develop appropriate strategies to achieve results.
  • Proficient in the use of spreadsheet, database, and word processing applications (i.e. Word, Excel, Outlook, Tableau, FASit, SIMS).
  • Ability to arrange suitable transportation to various work locations as required.

Please include your resume and cover letter in one attachment. 

Job Description: 

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