Current job opportunities

We are looking for a Social Media and Community Engagement Officer 

As a Social Media and Community Engagement Officer, you will plan, create, and implement engaging digital content for the Canadian War Museum’s social media channels. Creative and attuned to best practices and trends in social media, you will contribute to the success of the Museum’s social media strategy and drive interest in the War Museum’s exhibitions, events, collections, research and other activities. In this role, you will oversee day-to-day social media activities, respond to audience inquiries, and foster community engagement. Working across departments, you will also develop effective relationships to identify content creation opportunities and facilitate staff engagement. 

What we are looking for:

someone who:  

• Is action-oriented, proactive, and driven
• Is an online community builder with a strong client focus 
• Is able to develop effective relationships across the Museums (i.e., Organizational awareness)
• Values and demonstrates flexibility and can adapt to a variety of situations
• Is effective at creating and executing plans.

Minimum of  three to five (3 to 5) years’ experience in:

• Managing social media channels and communities for large organizations
• Writing, editing, and producing engaging social media content
• Using social media scheduling and monitoring tools
• Analyzing social media metrics to guide strategies and campaigns
• Coordinating multiple projects at once and prioritizing effectively
• Working in diverse teams and environments
• Planning and implementing social media initiatives

Knowledge of:

• Best Practices in Content Creation: Best practices and trends in social media content creation, including tailoring content to different audiences and creating accessible content. 
• Audience Engagement: Best practices in engaging and building audiences through social media channels such as Facebook, Twitter, Instagram, and YouTube.
• Social Media Management: Social media management tools, livestreaming, and photo and video editing tools.
• Project Management: Project management processes and practices for digital projects and initiatives. 
• Knowledge of Canadian military history is an asset.

Education: Post-secondary education in field(s) relevant to the duties of the position, including Communications, Public Relations, Journalism, or an acceptable combination of education and experience in a creative services environment.

Specific Working Conditions: May require occasional evening or weekend work for events and communications.

Compensation: $ 77,393 to $ 95,778 (E6)
Status: Permanent Full-Time Position (# 10417-01)
Security Level:  Reliability Status
Location: 1, Vimy Place, Ottawa (Ontario)

Language: CCC. We encourage all candidates to submit their application, regardless of whether they believe they meet the linguistic requirements of the position. Qualified candidates will be sent for linguistic validation. In the event a qualified bilingual candidate is not found, other qualified candidates may be considered.

Open to: Museum employees, external candidates and/or candidates from our inventory. Priority will be given to Canadian citizens and permanent residents.

Apply no later than November 3, 2024 at 11:59 p.m.